Nielsen Kia

Always a pleasure I've gotten two leases through Nelson and he's never let me down! Recently financed my leased Optima and Nelson was great as always! He does everythin I've gotten two leases through Nelson and he's never let me down! Recently financed my leased Optima and Nelson was great as always! He does everything he can to get you want you want at a price you can afford! Thank you Nelson More

Always so helpful! Nelson is always so accommodating and pleasant. 3 cars later, still impressed. Will always use Nelson for all my new car needs! Would certainly recomm Nelson is always so accommodating and pleasant. 3 cars later, still impressed. Will always use Nelson for all my new car needs! Would certainly recommend him! More

DO NOT BUY A CAR FROM HERE They will not pay off your trade. They tell you they will but then don't. It is all a scam. It has been 4 months and I am still dealing with the car I They will not pay off your trade. They tell you they will but then don't. It is all a scam. It has been 4 months and I am still dealing with the car I traded in. The general sales manager Sasha could care less. He treats women like they are idiots. I always get an attitude from him. By the way, your job is to keep the place running and the customers happy. He must be the owner's nephew or something. Maybe if someone called a customer back then, most of us wouldn't have to run down there like crazy people demanding help. All we want is what is owed to us. Just like you promised. To pay off our loans. After going into the dealership over and over again did he finally call me back when he said he would. Unfortunately, I am still dealing with this mess. It is not fair. I have purchased 4 cars from this dealership and have never been treated like this before. I will NEVER purchase a car from this dealership again. More

Awesome Experience Nelson was a great guy to deal with, he was very straight forward and made this car searching experience not painful like I thought it would be. Nelson was a great guy to deal with, he was very straight forward and made this car searching experience not painful like I thought it would be. More

GO SOMEWHERE ELSE LIARS, LIARS, LIARS DON'T SIGN ANYTHING!!!!!! GO TO ANOTHER DEALERSHIP>>>>>>>>>>>>>>THEY WILL TELL YOU WHATEVER TO GET YOU TO SIGN A DEAL DON"T DO LIARS, LIARS, LIARS DON'T SIGN ANYTHING!!!!!! GO TO ANOTHER DEALERSHIP>>>>>>>>>>>>>>THEY WILL TELL YOU WHATEVER TO GET YOU TO SIGN A DEAL DON"T DO IT>>>>>>>>>>>>>>>>>>>>>>> More

Buyer beware I wonder how many people get scammed at this dealer. They tried charging me twice for the destination charge. The sales manager Sasha acted like it wa I wonder how many people get scammed at this dealer. They tried charging me twice for the destination charge. The sales manager Sasha acted like it was a mistake. Please he has been selling cars for 12 years oh and scamming people also. Oh and if they put that scam window etching on your windows do not pay for it. It's a scam and cost $200. They just do it then try charging you. SCAM More

Very unsatisfactory experience I bought a used KIA Sportage which both Sasha and Charles(Chuck)assured me was certified. I didn't check anything; maybe I should have, but I trusted I bought a used KIA Sportage which both Sasha and Charles(Chuck)assured me was certified. I didn't check anything; maybe I should have, but I trusted the assurance of certification. The vehicle clearly had not been certified; the tires were way under the required tread depth. I bought it on a Saturday and had to take it back the following Monday(A round trip of about two hours and forty minutes). THEN the tires were changed, oil was changed and apparently the rest of what was needed to actually certify it was done. Three weeks later when I turned the air conditioner on, it wasn't working. I had to take it back again and wait while they checked it out to see what was wrong. They ordered the part, and I had to go back a third time for them to put it in. Hopefully everything is now in the condition it SHOULD have been in when I bought the vehicle. In addition, the friend who took me there was promised a referral check of $100, led to believe she would receive it that day but then was told it would be mailed in a couple weeks. Repeated contacts for an update on that got the same response. "Oh, didn't you get that yet? I'll check on it." When I called KIA corporate to file a complaint about the unhappy experience I'd had, the woman told me it takes 6-8 weeks for those checks. NO ONE, not the day we were there nor during any follow-up contact, told us the time frame. Now I've been given an actual date and was told to call back if it's not received by that time. While I love the vehicle, I would not recommend this dealership at all. More

Nightmare dealership! Traded in two leased card for two new Kias. The old cars were never turned in or paid off. 4 months later our credit is trashed! We contacted the deal Traded in two leased card for two new Kias. The old cars were never turned in or paid off. 4 months later our credit is trashed! We contacted the dealership numerous times and no contact back. Conplained to Kia Corporate, BBB, and Nj Consumer Affairs and checks were finally sent 60 days AFTER we traded in our old cars. Now to find out the checls sent were the wrong amounts! The nightmare never ends! More

Horrible, the dealership is made up of scammers and liars. Please, don't buy a car from this dealership, they are all professional con men... I made the mistake , I bought a lemon, with a extended warranty. I Please, don't buy a car from this dealership, they are all professional con men... I made the mistake , I bought a lemon, with a extended warranty. I can't get anyone to call me back. They never answer phones. I would never recommend this car car dealership. Horride, disrespectful crew... More

TERRIBLE SERVICE Horrible customer service. They didn't pay my old lease as agreed and its now in collections.They never answer the phone or call back. Horrible customer service. They didn't pay my old lease as agreed and its now in collections.They never answer the phone or call back. More