Nielsen Kia

NELSON JIMENEZ IS THE MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HE HOOK MY CO-WORKER UP WITH A CAR 3 HOURS LATER I WAS IN A NEW CAR AS WELL. GOOD LOOKIN. HE HAVE A GREAT TEAM! HE HOOK MY CO-WORKER UP WITH A CAR 3 HOURS LATER I WAS IN A NEW CAR AS WELL. GOOD LOOKIN. HE HAVE A GREAT TEAM! More

Extended warranty scam Stay clear of this dealership. They may seem friendly when you are buying a vehicle but after you sign the papers their customer service is horrendous Stay clear of this dealership. They may seem friendly when you are buying a vehicle but after you sign the papers their customer service is horrendous/nonexistent. Purchased a vehicle from them and purchased the extended warranty. Within 20,000 miles of purchasing the car there were mechanical issues. No worries we have the extended warranty. Wrong! Called the warranty company and there was no record of our extended warranty. Called the dealer. They are unable to locate our paperwork but it's in their system can we provide a copy? Give the dealer a copy and they'll get right on it. This was 3+ months ago. 15-20 calls a month go unreturned. Requested to speak to owner/manager and he never returned call either. This is a SCAM. They took our money for the extended warranty and kept it. They never forwarded it to the warranty company. So not only did we pay for a warranty we do not have but we were responsible for the repairs as well. Stay far away from this dealership. You can find a comparable car at a dealership that does not commit fraud More

One problem but they made it right. Bought new Sorento. I was shopping via the internet and by phone. Sales experience was excellent...for the most part. I had a model, color, but with Bought new Sorento. I was shopping via the internet and by phone. Sales experience was excellent...for the most part. I had a model, color, but with a specific option in mind. They didn't have one on the lot but Nelson immediately got one the next day from a 'sister' dealership. Nelson's first price quote was immediately the lowest. It was also the bottom price calculated by Edmunds, Kelly Blue Book, and Consumer Reports. So there were no sales hassles or pressure tactics. Excellent. Paid for and picked-up the car at night. I was told the car was detailed from its drive from the other dealer. Next morning in the daylight my wife spotted 2 small dents in the rear quarter panel, about the size of a dime and nickel. That of course was the one problem...but a biggie with a new car. This should have been spotted by the detail crew, Nelson, and me. All should have done a better inspection, so plenty of blame to go around. I had to make the hour drive back to show them the dings. The good news, it was taken care of with no issues. Had to leave the car, they gave me a loaner, and 3 days later I was picking up the car; this time good as new. Both Nelson from sales and Mike from service were terrific. So other than the one foul-up, all of us missing the dings, many things were handled very well both from a sales and service experience. Wish I didn't have to meet the sales team on a new car 1 day off the lot, but they made right. More

Amazing as always Nelson is by far the best car dealer I've ever had the pleasure of working with. We are now on our 3rd Kia from him and love them all. The heated stee Nelson is by far the best car dealer I've ever had the pleasure of working with. We are now on our 3rd Kia from him and love them all. The heated steering wheel is great! Nelson makes you feel comfortable and worthy only dealership I've ever felt easy going to without a man. They don't pressure or harass you. They keep you in mind when what you need becomes available and always gets you the best deal. Fantastic dealer and dealership. I can't rave about them enough! More

Recommended dealer in Sussex county Thanks you Nelson for making my 3rd Kia purchase wth him an amazing experience! I've never have been disappointed with newton Kia and their services! Thanks you Nelson for making my 3rd Kia purchase wth him an amazing experience! I've never have been disappointed with newton Kia and their services! Would recommend buying your next vehicle with them! More

Exceeded all expectations The thought of trading in my leased vehicle made me cringe. Nelson made my experience very easy and fun. Extremely professional and knowledgeable i The thought of trading in my leased vehicle made me cringe. Nelson made my experience very easy and fun. Extremely professional and knowledgeable in all areas. Life in my new Kia is amazing! More

Amazing service Nelson Jimenez got me a great deal on my new Kia Forte I live in Madison New Jersey and it was definitely worth the drive to Newton for this great buy Nelson Jimenez got me a great deal on my new Kia Forte I live in Madison New Jersey and it was definitely worth the drive to Newton for this great buying experience, 6 out of 5 stars More

Nelson! Nelson could not have been more helpful, especially with my situation. Although it was complicated I told him what I needed and what I could afford, w Nelson could not have been more helpful, especially with my situation. Although it was complicated I told him what I needed and what I could afford, within 2 hours of me being there I was walking out with a 2017 KIA Forte. I could not be happier and would recommend him to anyone ! Thank you for everything !! More

Amazing! I have purchased 3 vehicles through Newton Kia and they never let me down! Nelson is so helpful! I was keeping my fingers crossed on my way to Newton I have purchased 3 vehicles through Newton Kia and they never let me down! Nelson is so helpful! I was keeping my fingers crossed on my way to Newton that Nelson would be there and be available. And he was! He always has a smile on his face and always wants to do what is best for you. I am in love with my new car! Thanks again Newton Kia and Nelson! More

Nelson is the one to see. I've test drove just about every SUV there is and placed the Sorento in my top three. I decided on the Kia Sorento because of Nelson's professionalis I've test drove just about every SUV there is and placed the Sorento in my top three. I decided on the Kia Sorento because of Nelson's professionalism. I'm very big on customer service and Nelson is tops. He's not pushy and places the customers needs first. More