Nissan City of Red Bank

Very best experience dealing with my car I can’t say enough about this dealership and especially Megan, who took such great care of me both times I visited and treated my concerns about my ca I can’t say enough about this dealership and especially Megan, who took such great care of me both times I visited and treated my concerns about my car with respect and professionalism. I highly recommend this Nissan dealership for any and every car issue even a simple oil change. The place is immaculate they serve refreshments have WiFi and tv all to keep you comfortable while you wait. I will be telling everyone about this dealership!! Thanks again Megan More

KUDOS to Tony Holland and thumbs down to Carl Oliveira ! The 5 STAR goes to Tony Holland, the salesperson at Nissan, Red Bank who was very knowledgeable, caring, professional, polite and patiently answered The 5 STAR goes to Tony Holland, the salesperson at Nissan, Red Bank who was very knowledgeable, caring, professional, polite and patiently answered all our inquiries. The sale process with Tony was extremely smooth and I was really happy until I had to deal with Carl Oliveira the business/finance manager, a real terror and embarrassment to Nissan. Carl was was extremely pushy in attempting to sell expensive, useless maintenance warranties giving us the message that the quality of Nissan cars are so bad that you need a 6 years warranty and start paying for it on the first day of the purchase of your brand new Nissan !! His high pressure sale, rude attitude when I refused to sign his paper and even a racist remark he made to me after I finally gave up and signed for an optional Gap warranty/contract for $895 just to shut him off ! left me real unhappy when I finally left Nissan More

Great Service Today l had my Rogue serviced, an oil change and an issue with a steering shaft noise. The service dept. couldn't have been more welcoming and efficie Today l had my Rogue serviced, an oil change and an issue with a steering shaft noise. The service dept. couldn't have been more welcoming and efficient. Thank you to Megan and everyone else for taking care of this in less than an hour! More

Amazing experience I just leased a new car with Red Bank Nissan and I am very happy with my purchase (MaximaSv). The customer service and attention to my needs surpass I just leased a new car with Red Bank Nissan and I am very happy with my purchase (MaximaSv). The customer service and attention to my needs surpassed all other dealers. From the amazing back office and customer care (Dawn) to my sales rep Larry who I had the honor of doing business with. Even all the managers Hector and Amir as well as Huey the Director who helped me get into a car of my dreams. Truly an incredible staff and very friendly. I will continue to lease from Red Bank Nissan and highly recommend my friends and family. Thank you Chris More

Worst Customer Service Ive bought 2 cars from this place and was asking for help with my 2014 Altima which the AC has not been wirking since 50,000 miles I'm just making it Ive bought 2 cars from this place and was asking for help with my 2014 Altima which the AC has not been wirking since 50,000 miles I'm just making it and I still have payments on this car and I can't afford to spend $2,000 on a car that should be working. I had the last straw today , i parked out front with LEMONS ALL OVER MY ALTIMA, they called the cops on me, but i was allowed to Protest. Theyve made a 17 yr old cry haggling over car prices , ive seen that. i mean a car that the AC electrical fails at 50,000. cmon...Never Again , Honda Forever More

Terrible Customer Service I am very disappointed with Customer Service. Carl in Finance was very rude and had an attitude in responding my questions. I wanted to cancel the ext I am very disappointed with Customer Service. Carl in Finance was very rude and had an attitude in responding my questions. I wanted to cancel the extended warranty on my car and he said that I had to call him back. I called him back and told me that I had to call him back again. He was not helpful at all. When I called Randy the "Manager" the same thing happened. She justified Carl and overlooked the fact that someone in the dealership was rude and had an attitude. She justified him saying that maybe he was tied up with work. Terrible service! I don't recommend them to anyone. More

This is my 4th vehicle with Nissan I like to service my cars at dealership so they can give the best service. But my experience with customer service to get oil change or recalls is no I like to service my cars at dealership so they can give the best service. But my experience with customer service to get oil change or recalls is no good it is unbelievable the service is very poor. There sales men however pushes it.. But service reps no good... No loaners no help no good... Never convient... Will never recommending anyone to sea with there service. More

So far a very good experience We went into Nissan World of Red Bank despite having purchased two previous Altimas with a bad experience. Brionna Agosta was our sales person and she We went into Nissan World of Red Bank despite having purchased two previous Altimas with a bad experience. Brionna Agosta was our sales person and she was terrific and we are glad that we came back. We felt that they were honest, she and Amir went out of their way to make it a great experience. We would certainly enthusiastically recommend them now. Be sure to ask for Brionna Agosta in sales. LK More

NOT THE WORST, NOT THE BEST BOUGHT A CLEAN USED AWD NISSAN ROGUE. I WAS TOLD THE CAR WENT THROUGH A VIGOROUS INSPECTION. THAT WEEKEND I REALIZED THEY LIED = I didnt say anything, BOUGHT A CLEAN USED AWD NISSAN ROGUE. I WAS TOLD THE CAR WENT THROUGH A VIGOROUS INSPECTION. THAT WEEKEND I REALIZED THEY LIED = I didnt say anything, but I've been working on cars for 15+ years. the following weekend, i went through the whole car with a fine tooth comb. Findings: 1. filthy engine air filter 2. filthy cabin filter 3. torn rear window wiper 4. virtually unusable front window wipers 5. right / rear TPMS (dead battery) - So i ended up doing my own work: changed engine oil, transfer-case fluid, rear differential fluid, all filters, wipers, etc. More