Nissan City of Red Bank

Leah Roberts My sales consultant for the day was Steve Kocak!! He was very nice, patient and understanding to fit my needs for finding the right car for me. My exp My sales consultant for the day was Steve Kocak!! He was very nice, patient and understanding to fit my needs for finding the right car for me. My experience that day was very professional & pleasant!! More

Buying 2nd Juke I walked into Nissan after receiving an invite to upgrade from 2012 Juke to a 2014. The deal was great and a week later I have a brand new car. The s I walked into Nissan after receiving an invite to upgrade from 2012 Juke to a 2014. The deal was great and a week later I have a brand new car. The staff was courteous, professional, efficient and accommodating. Jim Rizzo, my sale rep, sold me my first Juke and handled this sale as well. He is knowledgeable and always a step ahead in knowing what my question or need will be. I was in and out of there in less than 2 hours. These guys are awesome!! There is no pressure, cheesy pitch, or "fake" enthusiasm. More

Great Service Upon arriving I was greeted promptly then shown to a sales representative (Jim). Immediately he asked me what I was looking for and after a descriptio Upon arriving I was greeted promptly then shown to a sales representative (Jim). Immediately he asked me what I was looking for and after a description he showed me to the first and only car I looked at, which was fine with me because I loved the vehicle and ended up purchasing. Jim went over everything about the vehicle in detail and I felt very comfortable with my purchase. Overall it was a great buying experience. More

Recently stopped in to inquire about getting TPMS sensors programmed for my car. The person in service was not only rude acting like I was bothering him, but he was also simple. I had to explain to him 3 tim programmed for my car. The person in service was not only rude acting like I was bothering him, but he was also simple. I had to explain to him 3 times that I had bought aftermarket wheels and tires for the winter months and needed the new TPMS sensors in the tires to be programmed to my specific vehicle. He then called a technician out to us and asked him if he could do this and the technicians response was something like sure no problem I can grab the hand held remote and try programming them. The service rep then told me that it would cost $135 to do this and if the remote didn't do the trick it would cost more b/c they would have to access the car's computer. I said so basically for $135 there's no guarantee that it will work and it could potentially cost me even more? He replied yes. I almost agreed until I remembered having to have this done in the past on my old Nissan and not having to pay this much. I put the situation on hold and called the next closest Nissan dealership and was told that it was FREE for the hand held programming and $55 if that didn't work and they had to access the vehicles computer. I decided to go there instead. They charged me nothing and had me out within 15 min. I can't believe that not only was Red Bank Nissan rude and ignorant, they were going to steal $135 or more from me for something that literally took 10 min to do and required very little effort. For the record I purchased my vehicle new from Red Bank and because of this past experience I have promised myself that I will NEVER return there. For ANYTHING. More

The reason for the visit was to turn in my leased Nissan early and purchase a used one. Before the start of negotiations, I specifically told them (over email, phone, and in person) that I did not want the early and purchase a used one. Before the start of negotiations, I specifically told them (over email, phone, and in person) that I did not want the remaining lease payments to be added to the price of a "new" car, and if it was not possible then I was not interested in doing business. After the deal was negotiated, I was asked to wait for "Finance guy" to sign paperwork. The saleswoman specifically told me that all remaining lease payments would be waived and not added to the price of the new car. When I questioned the inflated numbers on the print out for the used Nissan, she said "don't worry about it, it's a wrong paperwork" and she quickly put it away. Two hours later, after I met the finance guy, the first question out of his mouth was which form of payment will I be using to pay all remaining payments on my leased Maxima. After I called the saleswoman into the office to ask her about the misunderstanding, her response was "Oh." Be careful everyone, there are one of those dealers that will blatantly lie and actually try to trick you. The finance guy actually said that he would knock off $700 if I agree to sign the contract More

Michelle presented herself as very professional, pleasant, honest, helpful and extremely knowledge. She did not waste my husband or my time in showing us vehicles that we weren't interested in. Mich pleasant, honest, helpful and extremely knowledge. She did not waste my husband or my time in showing us vehicles that we weren't interested in. Michelle wanted to know exactly what we were looking and delivered just that. It was an extremely pleasant experience. We love our new Nissan Versa. I would definitely purchase another vehicle from her and would most certainly recommend my family and friends to her. More

The service was excellent. I was helped as soon as I entered the dealership. All of my needs were met and the dealership worked with me so that I was completely happy. When told that I was going to chec entered the dealership. All of my needs were met and the dealership worked with me so that I was completely happy. When told that I was going to check with another Nissan dealership to compare prices, this dealership worked with me on the price to make sure that I was completely satisfied. More

I have been coming to Nissan World for the past 20 years and it is because of individuals like Jim Rizzo. Jim is extremely professional, caring and really takes the time to listen to your needs and financia and it is because of individuals like Jim Rizzo. Jim is extremely professional, caring and really takes the time to listen to your needs and financial situation in order to give you the best deal possible. Jim is not your stereotypical "Car Salesman". He truly understands that his job is to work with the customer and try to work out the best deal possible for the client. My 2013 Rogue is the 3rd car I have leased from Jim and he goes above and beyond normal industry standards to satisfy the client. I would definitely recommend Jim and Nissan World of Red Bank to my family and friends. Jim is a great person! Best Regards. John Molter More