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Nissan City of Red Bank
Red Bank, NJ
275 Reviews
We are a premier Nissan Dealership located in Red Bank NJ, proudly serving Monmouth County, as well as Middlesex County, Ocean County, and Staten Island. No matter where you are, it's worth the trip!
From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Transparency: Our Nissan City family vows to run our operation with complete Transparency. Whether in our showroom, service center, or parts department, our team will demonstrate complete openness in both our pricing and our processes.
Efficiency: Your time is extremely valuable, so we strive to be as efficient as possible and have made many investments in our processes and technology to achieve maximum productivity and minimize wasted time, effort, and expense.
Respect: Lastly at Nissan City of Red Bank, we set a standard of respect amongst our customers, community, and employees. You will not find better a better buying experience than you will at Nissan City of Red Bank.
We strive to earn your trust, every day.
Sales and Service Center: 120 Newman Springs Rd, Red Bank, NJ 07701
We are conveniently located close to major roads and our neighbors in Red Bank including Freehold, Edison, Holmdel, Eatontown, Long Branch, Lincroft, Shrewsbury and Staten Island.
The professionals you'll find in our sales department are friendly, approachable, and wholly committed to our mission of excellent service so you can expect honesty and integrity from us the whole time.
We proudly represent the Nissan lineup so if you're interested in a new Altima, Sentra, Maxima, Rogue, Murano, Versa, Kicks, Pathfinder, Armada, Frontier or Titan, come on down and meet one of your neighbors and find a great new or Certified Pre-Owned model to take home!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 275 reviews
February 05, 2014
I had gone in here one day knowing what I wanted. I was quoted a price, but it was unfortunately out of my price range. I had all different managers come out and try to coarse me to buy the car, but the pr quoted a price, but it was unfortunately out of my price range. I had all different managers come out and try to coarse me to buy the car, but the price just was not right at the time. Two days later, I received a call telling me they could get very close to the price I was looking for and to come in to sign the papers ASAP. I was so happy and went in the next day. However, when signing the papers they tried to add an extra $1800 dollars in other areas of the contract to compensate the low price over the car and messed around with the rebates numbers so that my amount financed was higher than it was supposed to be. Luckily, my dad is an accountant and caught this before we finished signing the papers and we left after spending over 3 hours there going over everything else. The finance manager even said, “The price of this car is already $1500 off, I can’t take off another $1800 too” (which was the price I was quoted on the phone).A few days later, I got an email from their customer service manager asking me about my experience and I told him exactly what happened. He told me he would look into it and get back to me right away, and he would get back to me ‘tomorrow’ after talking with his staff. I am STILL waiting. Basically, this dealership is not about customer service, it’s all business to them. NOT EVEN the customer service manager cared about my complaint. This dealership does not run business fairly and I DO NOT RECOMMEND THEM TO ANYONE. All this dealership cares about is having happy customers put reviews on here because the sales reps had told me to make sure I put a good review about them online when they “were” giving me the deal they said they were. This explains why they still have NEW 2012 cars all over there lot and in their showroom. I went to another local Nissan dealer and bought my car the other day. They were so much more straight forward and honest and did not haggle with me at all. More
by AR0705
Employees Worked With
Michelle Marino, Michael DelPriore
January 29, 2014
Everyone at this agency were honest, knowledgeable, friendly, helpful. I was given a great deal on a 2014 Maxima that I could not refuse! I highly recommend this dealership. friendly, helpful. I was given a great deal on a 2014 Maxima that I could not refuse! I highly recommend this dealership. More
by ndeben24
Employees Worked With
Mandaz Jones
January 16, 2014
I was looking for a car to lease and Nissan came highly recommended, this is my first lease, I have owned a car since 1998 and it was time to look for a new car. So at this time I am not able to give a ra recommended, this is my first lease, I have owned a car since 1998 and it was time to look for a new car. So at this time I am not able to give a rating of the experience of a lease. More
by debby3357
Employees Worked With
Michelle Marino
January 15, 2014
I inquired about a new Pathfinder in November. Mike Delpriore responded and continued to stay in touch even though I did not respond. When I brought my car in for service, I was looking in the lot and Delpriore responded and continued to stay in touch even though I did not respond. When I brought my car in for service, I was looking in the lot and this gentleman asked if he could help. I wound up being assisted by Jim Rizzo. We took a test drive, spoke about the true value pricing and then negotiated a deal which I felt was fair. There was no pressure and the dealer responded to my counter offer. There was no back and forth haggling. I was asked what I was looking for in a deal and we were able to meet the number. it was my good fortune that as I was walking away from the lot while I was having my car serviced, an employee went out of his way to ask if he could be of any help. He introduced me to Mike who I was communicating with in internet sales. It seems they have a great team in the Red Bank dealership. More
by Jack617
Employees Worked With
Mike Delpriore kept in communication visa email. Also want to mention an employess who pu\ts license p[lates on the cars. I was walking away toi Dunin Donuts when he asked if he could help in any way. I asked if Mike was in and he hooked us up. I probably
January 14, 2014
The product knowledge and selection were fantastic, No pressure sales, but very appreciative of how the team grazed through all of the incentives options available. pressure sales, but very appreciative of how the team grazed through all of the incentives options available. More
by jwilpon
December 30, 2013
The sales and finance department were very attentive to my needs and wants! In addition tob the sales and finance department various staff members at Nissan world made me feel at home as if I was family. my needs and wants! In addition tob the sales and finance department various staff members at Nissan world made me feel at home as if I was family. More
by bigk90
Employees Worked With
Brandon Gec, Mandez sales consultant, Mike Delpriore
December 28, 2013
Was a very comfortable and friendly experience. Mendez was very knowledgeable and courteous, and made us feel welcome. All the details were explained to us in a manner we can understand, and we were not was very knowledgeable and courteous, and made us feel welcome. All the details were explained to us in a manner we can understand, and we were not forced or pushed into anything. We leased a 2014 Altima and Rogue, and when our lease is ending, we will definitely come back, even if we are coming from Baltimore, MD!! Thanks, Mike & Ali More
by mjandryca
Employees Worked With
Mendez Jones
December 15, 2013
I was promised that they would match a offer that I presented to them. I drove to this dealership twice and sat there both times for over 2 hours and they could not match the deal. I was very disappo presented to them. I drove to this dealership twice and sat there both times for over 2 hours and they could not match the deal. I was very disappointed in their professionalism. After 20 years of purchasing Nissan I bought a Honda today. More
by SLHMOM
Employees Worked With
Mike/Seshian
November 14, 2013
Searched the internet to find a great price on the Jeep and came across one at Nissan World of Red Bank. Made a phone call and met Gregg Harkey the next afternoon. A quick test drive and i knew this was th and came across one at Nissan World of Red Bank. Made a phone call and met Gregg Harkey the next afternoon. A quick test drive and i knew this was the truck i wanted. Came back a day later and Gregg got me the vehicle i wanted for the price i was looking to spend and was in and out in my new truck in less then an hour. Thanks again to Gregg Harkey and the Sales finance department for making this one very easy transaction. Thanks again, Sean Hennessey More
by mittsy
