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Nissan City of Red Bank

Red Bank, NJ

Overview
Employees
Reviews
Vehicles
4.7
275 Reviews
We are a premier Nissan Dealership located in Red Bank NJ, proudly serving Monmouth County, as well as Middlesex County, Ocean County, and Staten Island. No matter where you are, it's worth the trip! From the moment you walk into our showroom or service center, you will know our commitment to Customer Service is second to none. We are now a FAMILY owned and operated dealership and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect. Transparency: Our Nissan City family vows to run our operation with complete Transparency. Whether in our showroom, service center, or parts department, our team will demonstrate complete openness in both our pricing and our processes. Efficiency: Your time is extremely valuable, so we strive to be as efficient as possible and have made many investments in our processes and technology to achieve maximum productivity and minimize wasted time, effort, and expense. Respect: Lastly at Nissan City of Red Bank, we set a standard of respect amongst our customers, community, and employees. You will not find better a better buying experience than you will at Nissan City of Red Bank. We strive to earn your trust, every day. Sales and Service Center: 120 Newman Springs Rd, Red Bank, NJ 07701 We are conveniently located close to major roads and our neighbors in Red Bank including Freehold, Edison, Holmdel, Eatontown, Long Branch, Lincroft, Shrewsbury and Staten Island. The professionals you'll find in our sales department are friendly, approachable, and wholly committed to our mission of excellent service so you can expect honesty and integrity from us the whole time. We proudly represent the Nissan lineup so if you're interested in a new Altima, Sentra, Maxima, Rogue, Murano, Versa, Kicks, Pathfinder, Armada, Frontier or Titan, come on down and meet one of your neighbors and find a great new or Certified Pre-Owned model to take home!
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120 Newman Springs Rd

Red Bank, NJ

07701

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Showing 275 reviews

October 27, 2024

THE WORST EXPERIENCE TRYING TO BUY A VEHICLE. WENT TO BUY AN ADVERTISED 2023 NISSAN FRONTIER PRO4X. IT LISTED FOR 38327.00. VERY CLEAN JUST OVER 5500 MILES. WHEN IT CAME TIME TO DO THE DEAL WE W More

by mike f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Ianelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Ippolito
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Nissan City of Red Bank responded

Hello Sir, This is Rich Willis I am the General Manager here at the store. I looked into your complaint with regards to the pricing of the vehicle in question. I pulled your papers to see where the discrepancy was, The Price of the car as stated was $38,327 tax's are $2,438.88 doc fee $695.00 DMV approx $400.00 and $995.00 for warranty. That's how the total came to that price. We are not sharks or dishonest. We treat all of our customers with Transparency and Respect. This negotiation was all done over the phone, and I understand all you wanted was the out the door price, which we gave you. We treat all our customers with respect just because you could not get the vehicle for your price, whatever that was. does not make it right to curse out my salesperson. HAVE A NICE DAY. If you would like to discuss this please give me a call 732-992-3717 is my direct extension.

Oct 29, 2024 -

mike f responded

. Your right. Everyone else including myself are liars. Your salesman called Yelp " Hotdogs". I don't know what that means I guess cuz I'm over 60 years old. But if you look at your reviews on Yelp every other person's complaining about the same thing I am with your added on pricing. I guess Yelp you can't buy good reviews like you can on Google or any other search engine.....

October 14, 2024

I’ve been a Nissan customer for over 12 years. My experience with NissanCity of Red Bank and my salesperson, Dan Metten was exceptional. More

by Lou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ianelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Manos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Metten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Nissan City of Red Bank responded

Lou, Thank you for the 5 stars and kind words! Best of luck with your vehicle. Sincerely, Joe Ianelli General Sales Manager

October 08, 2024

I worked with Katey to find the car I wanted, she was able to help me find the car that best fit me for everything I wanted and was very impressed with how smooth the process was. Would definitely recomm More

by sammyv35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katey Manrodt
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Oct 17, 2024 -

Nissan City of Red Bank responded

Sammy, Thank you for this thoughtful review regarding your visit with Katey. Best of luck with your new vehicle! Sincerely, Joe Ianelli General Sales Manager

October 07, 2024

Katey was a great help with the purchase of my car! She made sure to get me the best deal possible, and made it stress free. THANK YOU KATEY! More

by Alexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katey Manrodt
Report | Print
Oct 17, 2024 -

Nissan City of Red Bank responded

Alexa, Thank you for the 5 stars and kind words regarding your visit with Katey. Welcome to the Nissan City Family! Sincerely, Joe Ianelli General Sales Manager

August 22, 2024

Amazing customer service! !! Couldn’t have been happier with the experience! Would definitely buy again from here. More

by greggdsherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Metten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Nissan City of Red Bank responded

Gregg, Thank you for this fantastic review regarding our sales team. Best of luck with your new vehicle. Sincerely, Joe Ianelli General Sales Manager

August 17, 2024

Dan Metten of Nissan city of Redbank has continuously treated my family, friends and relatives but nothing but respect honesty and goes. I live his way for customers if you want an amazing experience at More

by edlinsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Metten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Nissan City of Red Bank responded

Ed, Thank you for this great review and kind words regarding Dan. We appreciate your continued business! Sincerely, Joe Ianelli General Sales Manager

August 16, 2024

I can't thank Dan and Joe at Nissan City in Red Bank enough for helping me with my new car. The whole experience was fantastic from start to finish. They were super helpful, patient, and made the proces More

by Victoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Metten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Nissan City of Red Bank responded

Victoria, Thank you for this great review regarding Dan and our sales team! Welcome to the Nissan City family and best of luck with your new vehicle. Sincerely, Joe Ianelli General Sales Manager

August 05, 2024

Bob jr opalito was amazing, very knowledgeable , a true professional, ,always there when needed and all around great salesman More

by mikedominic18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Nissan City of Red Bank responded

Mike, Thank you for this great review of your experience with Bobby! We appreciate it! Sincerely, Joe Ianelli General Sales Manager

May 04, 2024

No pressure sales, professional, and courteous. Dan Metten was extremely helpful, knowledgeable, and informative. He ensured to understand our wants and needs in assisting us to find the car of our More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Callirgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Metten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Korpal
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May 16, 2024 -

Nissan City of Red Bank responded

Thank you for this great review regarding Dan Metten! We appreciate your kind words and thoughtful review! Welcome to the Nissan City family! Sincerely, Joe Ianelli General Sales Manager

May 03, 2024

Extremely helpful answered all the questions and was not pushy at all. Would definitely recommend Dan Metten if your looking for a vehicle. More

by Mkcaste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Callirgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Metten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Korpal
Report | Print
May 16, 2024 -

Nissan City of Red Bank responded

Mkcaste, Thank you for this great review! We appreciate it!! Sincerely, Joe Ianelli General Sales Manager

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