Nissan City of Springfield
Springfield , NJ
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Took my vehicle to be repaired under warranty. Service manager Advisor took exceptional care of me. They even provided me a loaner. While my vehicle was in the shop, I was provided with periodic d Service manager Advisor took exceptional care of me. They even provided me a loaner. While my vehicle was in the shop, I was provided with periodic daily updates on the status of my repairs. If you need any service on your Nissan, do not hesitate to see Israel at Nissan city of Springfield.. More
It’s very hard to find somewhere to trust to service your vehicle and this dealership is the best! Israel was attentive to what my needs were and educated me on exactly what needed to be done and why. vehicle and this dealership is the best! Israel was attentive to what my needs were and educated me on exactly what needed to be done and why. More
I had a 7AM appointment for a recall and tire rotation. Since I did not stay and wait several other vehicles were serviced before my care. I called twice to check on the status of my care and not until my Since I did not stay and wait several other vehicles were serviced before my care. I called twice to check on the status of my care and not until my second call did they tell me they were working on my car. At 1:30 I stopped by the service department and they told me the recall work was completed but my tire rotation had not yet been done. I took the car home without the rotation. What is the point of a 7AM appointment if you are not going to work on the car until 11;30 or 12PM. Very dissapointed in the service. More
Excellent experience! Very professional sales and service department! Highly recommend this dealership and service department. Very professional sales and service department! Highly recommend this dealership and service department. More

