Nissan Kia of Middletown

Great experience Had a great experience. Always owned a Ford, so this was a big change for us. Scott made the process so easy and we are very happy Had a great experience. Always owned a Ford, so this was a big change for us. Scott made the process so easy and we are very happy More

GPS Cover I have a 2014 Red Nissan Altima in which I lost the GPS cover located and was in the process of obtaining a replacement part. I called the parts depar I have a 2014 Red Nissan Altima in which I lost the GPS cover located and was in the process of obtaining a replacement part. I called the parts department and explained what I needed along with providing them my car's Vehicle Identification Number and color. He took my information and then said the part would be in 3 days later, and I should expect a call by 9 am that morning. I never received a call and had to call back to find out the part had arrived. When I picked up the part, instead of being red, it was a grey color. When I pointed this out to them, they said this is the standard color for the part and if I wanted a red cover, they could send it out to be painted for an extra $60. The issue is that I was not told any of this when I ordered the part. Since I am not familiar with the details of getting an identical part that matches the car color, my expectations of good customer service are that the employees should have explained the process and provided the price for an installed red cover when I ordered the part. and not when I picked it up and started asking questions. I don't think my expectations are unreasonable and this was definitely poor customer service. More

Purchase Scott Humbert was awesome helping me find and purchase my 2013 Nissan Rogue He helped me get the best deal he could find. I would recommend this d Scott Humbert was awesome helping me find and purchase my 2013 Nissan Rogue He helped me get the best deal he could find. I would recommend this dealership. More

GREAT SERVICE I am very pleased with the way I was treated. I had been looking for an SUV for weeks. GREAT SERVICE EVERY ONE WAS GREAT TO DEAL WITH I am very pleased with the way I was treated. I had been looking for an SUV for weeks. GREAT SERVICE EVERY ONE WAS GREAT TO DEAL WITH More

Best Experience, ever I've been driving for 30 years, and I had many car purchasing experiences in the past. First of all, the online deal they offered made me drive 70 mi I've been driving for 30 years, and I had many car purchasing experiences in the past. First of all, the online deal they offered made me drive 70 miles from North Jersey to their store, and got lost in their huge yard thanks to Eugene (best sales rep. I've ever met) found my way to the car I was looking for. He was very friendly and knowledgeable as he answered all of my questions and made sure the vehicle met all my needs. His professionalism and attention to detail was very much appreciated. Overall a very good experience with everything, Therefore, I would absolutely recommend anyone looking for a car to buy from them. Just call Eugene for help then you'll be all set! Thanks again. Kenan M. - N. Bergen, New Jersey More

Fast efficient, to the point, covered every facet. This dealership is impressive with the quantity and choice of vehicles; the service staff are very respectful, the quality of work is on target with v This dealership is impressive with the quantity and choice of vehicles; the service staff are very respectful, the quality of work is on target with vehicles and the handling of old and new customers. Time is given the customer to both choose and or re choose the best vehicle for that family or individual. More

Eugene is a very helpful salesman I just came in and Eugene came up to me and offered help. He was polite, helpful and knowledgeable. I found my shopping experience very easy going and I just came in and Eugene came up to me and offered help. He was polite, helpful and knowledgeable. I found my shopping experience very easy going and pleasurable. More

used car John Rich worked with me to get my Altima at a price I could afford. Its great on gas and rides great. Im sending my sister to them because she need a John Rich worked with me to get my Altima at a price I could afford. Its great on gas and rides great. Im sending my sister to them because she need a car also. More

Excelent Service I brought a used Nissan Altima couple years ago, and This year I went back to buy the new Nissan Rouge. I definetely Recommend this dealer and if you I brought a used Nissan Altima couple years ago, and This year I went back to buy the new Nissan Rouge. I definetely Recommend this dealer and if you have the opportunity ask for the sales person Yahveh Berrios. Yahveh is a very friendly, pacient, and knowledgeable salesman. He is also BILINGUAL. Recomiendo este dealer y al vendedor Yahveh Berrios. Un vendedor muy paciente, amigable, y conocedor de los carros. También es BILINGÜE. More

Eugene Yevdokimov - best salesman 02/20/16. My 3d car. And recommended to 11 friends of mine. All got cars with Eugene Yevdokimov help. Great experience. Thank You, Eugene!!! 02/20/16. My 3d car. And recommended to 11 friends of mine. All got cars with Eugene Yevdokimov help. Great experience. Thank You, Eugene!!! More