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Nissan Lake Country - Service Center

Oconomowoc, WI

4.8
131 Reviews
Call Service Center (262) 522-7200

131 Reviews of Nissan Lake Country - Service Center

Sort by
July 12, 2025

Very polite,extremely knowledgeable and great service. Reggie was outstanding Very clean service lounge and great coffee More

by PBLAKE73
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
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Jul 12, 2025 -

Nissan Lake Country responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-522-7200

July 04, 2025

Great customer service and efficient service on our Frontier 2019 truck which we purchased in FL. More

by siberian200714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

June 27, 2025

The service was done in a timely manner and the service writers were great to work with. More

by renick_jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Nissan Lake Country responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

June 19, 2025

I would never buy from this dealership again. Felt like I was lied to from day one. Few parts needed to be fixed before I took the vehicle home for good. Dropped vehicle off and came back a few da More

by Jliegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stamates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tetzlaff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Dianov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Westenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Nissan Lake Country responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you. Matt Luchini Service Manager 262-522-7200

June 17, 2025

Excellent customer service. Problem was solved now ì no if problems comes up again I'll no what to do More

by boydmarlene30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Nissan Lake Country responded

Thank you for choosing Nissan Lake Country. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-522-7200

June 02, 2025

Very helpful! Quick efficient service. My car was serviced quickly. Nice waiting area. Explained what was done to my car clearly More

by cthulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Madison
Report | Print
Jun 03, 2025 -

Nissan Lake Country responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

May 21, 2025

Every time I have been there the staff have been amazing. The service staff are so friendly More

by SPOOLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Madison
Report | Print
May 21, 2025 -

Nissan Lake Country responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

May 08, 2025

Always nice friendly people, nice waiting area, clean and quiet. Every one does a great job. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Report | Print
May 08, 2025 -

Nissan Lake Country responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan Lake Country! Matt Luchini Service Manager 262-522-7200

May 07, 2025

Everything was great. Asked if I had any questions and answered all of them. Explained everything on the paperwork regarding my car. Very friendly and helpful. More

by rbohmsack
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Report | Print
May 07, 2025 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

May 07, 2025

Reggie‘s got a great attitude and a darn good head for mechanics. All in all I enjoyed the friendliness of the service team. More

by greenappealawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
Report | Print
May 07, 2025 -

Nissan Lake Country responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-522-7200

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