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Nissan of Bakersfield - Service Center

Bakersfield, CA

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742 Reviews

742 Reviews of Nissan of Bakersfield - Service Center

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February 18, 2019

Good service manager Fileto Overall I had good service from Nissan of Bakersfield especially with the service manager Raul he made sure that everything was done by checking up on More

by Chuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Fileto
February 17, 2019

Oil change Service was ok, just wish the service guy would of explained the findings, front shock requires immediate attention. I was not told about that. I was More

by jenn.denny042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor Andrew Ozuna
February 17, 2019

Great customer service Every time i take my car in to be serviced, Ariel is always so kind & helpful. He makes sure I am always satisfied with my experience & takes good car More

by amynicole_93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
February 16, 2019

Lack of honesty I took my car in for an oil change and the person who helped me said that they did a routine inspection and everything look good . Stated that the tra More

by Alma10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ariel Rubio
Feb 20, 2019 -

Nissan of Bakersfield responded

Hello Alma, Thank you for taking the time to tell us about your service experience at Nissan Of Bakersfield. We appreciate your feedback since it helps us improve our dealership experience. As the Customer Service Representative of Nissan Of Bakersfield, I am sorry to hear that your service experience was less than truly exceptional. We would like the opportunity to address your concerns. Please feel free to reach out to me by replying via email at desiree.ornelas@nissanofbakersfield.com or calling me directly at (661) 835-8600 ext.2325. Sincerely, Desiree Ornelas Customer Service Representative Nissan of Bakersfield (661) 835-8600 ext.2325

February 16, 2019

Service was great The service provided was amazing. It was my first time ever going into Nissan and figuring out what was wrong with my car, at first I didn’t understan More

by IRMAVILLA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
February 16, 2019

Took my car in fur oil change and tire PSI correction I took my car in for an oil change and PSI correction to my back right tire, as it was showing low air. Oil was changed, tires were rotated, and the s More

by s_s661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Ozuna, Rudy Castro, . ., Richard Gatthenji, Alex Ferchert
February 15, 2019

Great experience Great deal not a lot of back and forth. No nonsense negotiations with the manager Mr Garcia i would go back and purchase my fourth Nissan from this de More

by MARIAGARCIA6621
Recommend Dealer
Yes
Employees Worked With
Garcia , Edgar Valdez
February 15, 2019

Oil Change Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this More

by F5JESSICA@AOL.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
February 14, 2019

Great customer service every time I go it’s quick Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service ! More

by Isabellresma98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
February 09, 2019

Very quick and professional, Very happy and I requested vehicle drop off and it was done and services completed .detail I guess they don’t vacuum or clean inside not to happy abou More

by Manzyo52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
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