Nissan of Bakersfield - Service Center
Bakersfield, CA

742 Reviews of Nissan of Bakersfield - Service Center
Good service manager Fileto Overall I had good service from Nissan of Bakersfield especially with the service manager Raul he made sure that everything was done by checking up on Overall I had good service from Nissan of Bakersfield especially with the service manager Raul he made sure that everything was done by checking up on the work and inform me of what it needed and what it would cost which I appreciate it made sure that everything came out as it should have been or I just should be I truly appreciate his service and doing his job to the upmost thank you More
Oil change Service was ok, just wish the service guy would of explained the findings, front shock requires immediate attention. I was not told about that. I was Service was ok, just wish the service guy would of explained the findings, front shock requires immediate attention. I was not told about that. I was looking at my paperwork when I got home and seen that it needed attention More
Great customer service Every time i take my car in to be serviced, Ariel is always so kind & helpful. He makes sure I am always satisfied with my experience & takes good car Every time i take my car in to be serviced, Ariel is always so kind & helpful. He makes sure I am always satisfied with my experience & takes good care of my car, More
Lack of honesty I took my car in for an oil change and the person who helped me said that they did a routine inspection and everything look good . Stated that the tra I took my car in for an oil change and the person who helped me said that they did a routine inspection and everything look good . Stated that the transmission pan was damaged and had a light leak , I made an appointment to return in a weeek for the leak . When I picked up my car they then said the screws were just loose and they tighten them again he said they did the routine check everything looked good including filter that it had light dust but would be fine , soon as I got home I checked it myself and it was filthy enough to need a change . Why lie or be dishonest on you checking on if it’s something so simple ?? Obviously now doubt I even got an oil change . I regret paying for extra warranties and service when it’s not even been done ! More
Service was great The service provided was amazing. It was my first time ever going into Nissan and figuring out what was wrong with my car, at first I didn’t understan The service provided was amazing. It was my first time ever going into Nissan and figuring out what was wrong with my car, at first I didn’t understand what was wrong but Ariel gladly helped me out through the whole process. Would recommend Ariel to everyone! More
Took my car in fur oil change and tire PSI correction I took my car in for an oil change and PSI correction to my back right tire, as it was showing low air. Oil was changed, tires were rotated, and the s I took my car in for an oil change and PSI correction to my back right tire, as it was showing low air. Oil was changed, tires were rotated, and the service advisor assured me they found no nails and it holes in my tire. A few sars later I had to take my car back in due to that same tire being completely flat. I spoke to the manager Alex and informed him of the previous work. Alex had my tire dipped to further check for any holes in my tire. None were discovered. I explained to Alex, why wasn’t this performed the initial service? I also noticed the tire that was flat before I took it back the second time did not match my other tires as far as the wear and tear. As well as the tire brand names. After the second visit I noticed my original tire was put back on. In conclusion, Nissan Altima of Bakersfield service department either accidentally put the wrong tire on my car or purposely did it in hopes I would spend more money by purchasing a tire with them. I am not going to take my nisssn here for anymore services, as I now doubt the honesty and integrity of the work the service department performs. More
Great experience Great deal not a lot of back and forth. No nonsense negotiations with the manager Mr Garcia i would go back and purchase my fourth Nissan from this de Great deal not a lot of back and forth. No nonsense negotiations with the manager Mr Garcia i would go back and purchase my fourth Nissan from this dealership again More
Oil Change Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this go around, I appreciate that he acknowledges people who he has helped out before and goes out of his way to say hi. He is the reason I will always come back in the future for any service on my car. More
Great customer service every time I go it’s quick Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service ! Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service ! More
Very quick and professional, Very happy and I requested vehicle drop off and it was done and services completed .detail I guess they don’t vacuum or clean inside not to happy abou Very happy and I requested vehicle drop off and it was done and services completed .detail I guess they don’t vacuum or clean inside not to happy about that .. More