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Nissan of Bakersfield - Service Center

Bakersfield, CA

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742 Reviews

742 Reviews of Nissan of Bakersfield - Service Center

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May 05, 2018

Key programming Everyone I met was willing to help. Service staff was very receptive. Parking space was provided. I enjoyed the shuttle rides with Dan and Mike. More

by Tinoks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Ariel Rubio
May 08, 2018 -

Nissan of Bakersfield responded

Tinoks, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

May 05, 2018

Regular service Excellent service from everyone involved. Big improvement from 5 years ago. Very satisfied with overall experience. Keep up the good work. I am very More

by TRCREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magdiel Monterrosa
May 08, 2018 -

Nissan of Bakersfield responded

Trcreg, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

May 04, 2018

Was excellent very satisfying and work I am always satisfied Because every time I take my car in for service the service is always great and excellent Jesus always give me the best deals the greatest deals sets More

by angelamusaad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Talamantes
May 08, 2018 -

Nissan of Bakersfield responded

Angelamusaad, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

May 03, 2018

Excellent service I arrived late after driving through traffic from out of town and wasn’t sure what to expect since I had arrived late, but my serviceman took excellen More

by nataliebanuelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
May 08, 2018 -

Nissan of Bakersfield responded

Natalie, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

May 03, 2018

Always outstanding service! I have yet to have a negative experience here at NISSAN of Bakersfield. Staff is always friendly and welcoming. My car always leaves cleaner than expe More

by carelimendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
May 08, 2018 -

Nissan of Bakersfield responded

Carelimendoza, We’re so glad that you are pleased with the service you received during your recent visit! Thank you for choosing us to service your Nissan. It is our goal to ensure each guest’s work is completed quickly and efficiently, so thank you for letting us know we are succeeding! We hope you have a great day and we look forward to your next visit! Your Nissan of Bakersfield team

May 02, 2018

Service of car The longest service time taken for a Nissan Rogue 2 yrs old and just 15 k miles From 7.30 to 5 And was told 175 $ charged 224 More

by drgeetha85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel
May 08, 2018 -

Nissan of Bakersfield responded

Drgeetha85. Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our management team and please don't hesitate to call our Service Director if you'd like to discuss them greater detail. Alex Ferchert (661)835-8600 aferchert@nissanofbakersfield.com

May 02, 2018

Service Ariel has helped me out so much with my service! I will most definitely ask for him and recommend him to anyone! He’s amazing and hardworking. More

by chantal_quino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Rubio
May 08, 2018 -

Nissan of Bakersfield responded

Chantal, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime

May 08, 2018 -

Nissan of Bakersfield responded

Chantal, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime

May 02, 2018

Great! Great customer service because Felix made me feel very welcomed and was friendly. I would’ve given a 5 Star but I was told I would receive a call;howe More

by jackiela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Felix
May 08, 2018 -

Nissan of Bakersfield responded

Jackiela, Your feedback is greatly appreciated. I am sorry to hear about the communication issues on our behalf. At Nissan of Bakersfield, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. Sandra Pleitez (661)847-4111

May 02, 2018

Oil change Came in for an oil change and they told me my car would be ready in about 3 hours. 5 hours later got the call my car was done. Although I did apprecia More

by mike-r-26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
May 08, 2018 -

Nissan of Bakersfield responded

Mike, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com

May 02, 2018

Customer and Vehicle Service. The staff is very courteous, the service was very efficient and the establishment was very clean. They made me feel at home with free beverages as wel More

by FERRELLMONICA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Talamantes
May 08, 2018 -

Nissan of Bakersfield responded

FerrellMonica6, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

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