Nissan of Bakersfield - Service Center
Bakersfield, CA

742 Reviews of Nissan of Bakersfield - Service Center
great again husband took in car because engine light randomly came out and they fixed everything that needed to be fixed under warranty. bought my car here & will husband took in car because engine light randomly came out and they fixed everything that needed to be fixed under warranty. bought my car here & will buy my next one in a few years. More
Great service, very attentive to my time and service. Ariel is great ! From the beginning he was super nice and was very helpful with the service I needed done. If I ever have to go back for another servi Ariel is great ! From the beginning he was super nice and was very helpful with the service I needed done. If I ever have to go back for another service I would definitely go with Ariel! More
quick, nice and good service always go in for oil change there are always fast. Always offer to wash your car. really nice people i highly recommend for you to big your car in wit always go in for oil change there are always fast. Always offer to wash your car. really nice people i highly recommend for you to big your car in with them you wont leave mad. More
Nissan service Service was great, I was advised of additional items that needed repaired they got the repairs done quickly I appreciate the advance notice they give Service was great, I was advised of additional items that needed repaired they got the repairs done quickly I appreciate the advance notice they give me when parts are showing wear & should be replaced. Since I take this vehicle off road in the desert I feel confident that I won’t be stranded with no cell service or repairman for miles More
Worlwide great customer assistance! Jesus from service dept deliver outstanding assistance to clients thanks for your help! Ariel Rubio was also a great pro explaining to clients what's Jesus from service dept deliver outstanding assistance to clients thanks for your help! Ariel Rubio was also a great pro explaining to clients what's going on... More
Good service My service advisor focused on what I came in there for. He did not try and sell me anything that was unessesary. He also got me a quote on my winds My service advisor focused on what I came in there for. He did not try and sell me anything that was unessesary. He also got me a quote on my windshield as I had asked him to. More
WENT FROM GREAT TO TERRIBLE First service diagnostics . I repeatedly asked if it the diagnostics was a FULL diagnostic and if everything would be checked . I was reassured it wou First service diagnostics . I repeatedly asked if it the diagnostics was a FULL diagnostic and if everything would be checked . I was reassured it would be and how “amazing” the “multi point diagnostics” was . Once it was done and problems were fixed ... I began hearing a noise . I called the guy back and made him aware of the noise and he said we’d schedule another appointment. I was curious as to why there were still “unfound” Issues when we just had this diagnostics and my warranty just paid for multiple things to be fixed . He went on saying they only check things from Initial complaint or concern . I reminded the guy prior I asked multiple times will EVERYTHING be checked with the diagnosis. Long story short I feel Nissan DIDNT DO A THOUROUGH JOB AS PROMISED or the associate helping me isn’t too aware on your own services . I was told the diagnostic checks everything and although $6,000 of work was done , there is still issues ! And he claims it’s cause “I didn’t initially bring it up” when from the get I asked if it would detect ALL PROBLEMS AND STRESSED THAT & how I wanted everything checked and made sure it was set . That wasn’t done ! I was made to feel as though I’m at fault . Issues are still occurring and yet I haven’t went back because Nissan lies, then blames customer. More
GreT sevice for a Saturday Morning Had a great experience on a Saturday Morning. My wait was about 45min. Starbucks coffee available, Internet, phone chargers and a comfortable wait are Had a great experience on a Saturday Morning. My wait was about 45min. Starbucks coffee available, Internet, phone chargers and a comfortable wait area. Overall a great experience. More
Great experience The service coordinators at this service center are always very nice and helpful. I feel as though they care about their customers and their experienc The service coordinators at this service center are always very nice and helpful. I feel as though they care about their customers and their experience. I have several routine maintenance issues with my car at the moment, but instead of pestering me to take care of them all they listened while I said that I'm planning on taking care of them one at a time. Also the cashier was very helpful in helping me figure out a problem I was having with my card, and did not get frustrated as we tried to figure out a solution to get the bill paid. More
great I bought my car 7yrs and I was bring it back for oil and other mantains.They have great service and never roud. And I enjoy walking in and everyone sm I bought my car 7yrs and I was bring it back for oil and other mantains.They have great service and never roud. And I enjoy walking in and everyone smiles and say Hi. More