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Nissan of Bakersfield - Service Center

Bakersfield, CA

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742 Reviews

742 Reviews of Nissan of Bakersfield - Service Center

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June 06, 2014

Took car for servicing in the morning at 10:00 AM. Receives Hello, I took my car for servicing at 10:00 Am in the morning and I received a call at 5:00 PM in the evening that they want to keep my car overnig More

by johnsonplato81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martinez
Dec 31, 2015 -

Nissan of Bakersfield responded

We appreciated you taking the time to share your feedback with us, and it's regrettable that you had such a negative experience. Customer satisfaction is our highest priority and it's unacceptable that we did not live up to your expectations. Please contact me at your earliest convenience so that we may work together to come to an understanding. Iman Hosseini ihosseini@nissanofbakersfield.com

May 03, 2012

I don't trust their service department. We've taken our van in a couple of times, and they have a $98 diagnostic fee...a fee I think they charge just to pay for the time they spend looking for stuff they c More

by susanst824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
Dec 31, 2015 -

Nissan of Bakersfield responded

We appreciated you taking the time to share your feedback with us, and it's regrettable that you had such a negative experience. Customer satisfaction is our highest priority and it's unacceptable that we did not live up to your expectations. Please contact me at your earliest convenience so that we may work together to come to an understanding. Iman Hosseini ihosseini@nissanofbakersfield.com

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