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Nissan of Bradenton

Bradenton, FL

4.7
2,581 Reviews

1611 Cortez Rd W

Bradenton, FL

34207

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2,581 Reviews of Nissan of Bradenton

August 05, 2021

Always receive to notch service from this team no matter who I deal with. I trust my Infinity to be serviced correctly and I always know exactly what is being done and why. More

by TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver was absolutely fantastic also, Eric Wilkinson
Aug 23, 2021 -

Nissan of Bradenton responded

It's experiences like yours that really keep us motivated! We are very happy to have provided you with such positive experiences! We appreciate your loyalty to our team here at Nissan of Bradenton. Thank you for your business and kind words. Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2021

Outstanding professionalism across the entire staff and Especislly Thomas Wells. Very professional, eager and respectful young man. Time wasn’t an issue and he delivered the car to my home address. More

by MASEJAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dreyer, John Kyriakopoulos, Gaylan Craig, Thomas Wells
Aug 23, 2021 -

Nissan of Bradenton responded

Wow we are so happy to hear about your positive experience with our team. We will make sure to pass along the kinds words to Tommy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

CARMEN QUATRO IN SERVICE ARE THE BEST N SO IS DUSTIN, THEY REALLY LOOK OUT FOR N TAKE CARE OF THEIR CUSTOMERS. THEY HAVE EXECELLENT CUSTOMER SERVICE. THEY ARE VERY ATTENTIVE TO THEIR CUSTOMERS. THANK YOU More

by MSMALIBU52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmen Quatro, Dustin Stevens
Aug 23, 2021 -

Nissan of Bradenton responded

Thank you for this glowing review! :) We have passed it along to our entire team here. We believe that taking care of our customers is a team effort and we are very happy to hear that everyone made your visit so nice. Thank you for your loyalty and for your kind words. We look forward to seeing you again!

August 04, 2021

They were ready for my car at the appointment time took my car right in, did my regular service in a timely manner and also took care of my one recall item. I was in and out in 2 hours. The staff in the sh More

by STEVEABBUHL
Recommend Dealer
Yes
Employees Worked With
Sean Salinger
Aug 23, 2021 -

Nissan of Bradenton responded

We are very happy to have provided you with such a positive experience! We want to thank you for sharing the kind words with us and we will pass them along to the team. We look forward to helping again in the future. Take care!

August 04, 2021

My Bluetooth went out after 40,000 miles. 4,000 miles after the warranty was over. Nissan is charging me $2000 for a new radio. I argued am Nissan decided to pay half. Now they want $1000 for a new radi More

by JONMEMMOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Lagunas, Keith Wilson
Aug 18, 2021 -

Nissan of Bradenton responded

Hi, John. We completely understand your disappointment with your radio. Unfortunately, at the dealership level our hands are tied and we only have the guidelines that corporate Nissan provides to perform warranty repairs. According to our records, this visit in July is the only time we have seen you at our particular location. We would sincerely hope that although you were not satisfied with the warranty on your vehicle that you were at least pleased with the experience that you had here with our team. You have tagged 2 employees with 1 stars on this review that you did not meet during your visit. The advisor that worked with you was Sean Salinger. We also see that Sean did not charge you a $150 diagnostic charge that is normally associated with the time that was taken to diagnose your vehicle. We would like to request if you could please amend your review to reflect the correct employee that you interacted with during your visit. We take customer reviews very seriously and our team members are held accountable for customer satisfaction. If your main concern was with your warranty disappointed then we might suggest that you express your concerns on a corporate Nissan site or speak with your selling dealer, Poughkeepsie Nissan. I truly hope that while you were with our team that they provided exceptional customer service. If you would like to speak further about your visit or have any other questions please feel free to reach out to me. Thank you, Page, Owner Loyalty Manager (941)755-1571.

Aug 18, 2021 -

JONMEMMOLI responded

Sean was great, I did not work with the two I gave one star reviews for. The site would not let me post my dissatisfaction without selecting a name from the options given. The dealership is a reflection of Nissan and unfortunately, customer service is terrible at the top. Dealership level is fine.

August 03, 2021

The customer service in the service department is excellent. The check in and check out were both smooth and efficient. All my questions regarding the recommended repairs were answered to my satisfac More

by AEWARRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Quatro
Aug 23, 2021 -

Nissan of Bradenton responded

Thank you for the wonderful review! We strive to provide an exceptional customer experience and it sounds like Carmen did just that. We appreciate your patronage and look forward to seeing you again :)

August 03, 2021

Carmen is the BEST. 10 out of 10 STARS. We love our new KICKS. Best Nissan we've ever owned. We will continue to purchase this brand from this dealer. More

by ROWOLLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Quatro
Aug 23, 2021 -

Nissan of Bradenton responded

Yay! We are happy that YOU are happy! We will be certain to share your feedback with Carmen and his manager. Thank you for the 5 stars and for your loyalty. :) Have a wonderful day!

August 03, 2021

Ellery was very helpful, friendly got us what we wanted, we had such a great experience., we would recommended to our friends and family Thank you !, More

by LUIGI1031LOPATINSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaylan Craig, Ellery Paynter, Gena Hickman, Ariana Gonzales
Aug 23, 2021 -

Nissan of Bradenton responded

Wow, we are happy to know Ellery was able to help you find what you wanted. We are also glad to hear you had a positive experience with our team. We appreciate your feedback and recommendations about Nissan of Bradenton. We hope to be of service to you again in the future. Take care. :)

August 01, 2021

Great customer service. Completed work timely, and keep me informed as work was being completed. Called and provided information on other work that needed attention. More

by MRICHARDSON49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Quatro
Aug 23, 2021 -

Nissan of Bradenton responded

We are glad to hear you received great customer service. We always strive to provide top quality service to every guest, and are pleased to hear that you got that. We appreciate your business and hope to see you again.

July 30, 2021

I absolutely love my new titan pro4x and this is my 4th vehicle from them. And Ronie my salesman was very knowledgeable and helpful in the buying process, I was very pleased. More

by KOENIGSNOW11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Tacle, John Kyriakopoulos
Aug 23, 2021 -

Nissan of Bradenton responded

We are glad to hear you love your new Titan. Thank you for your loyalty and business we greatly appreciate it. We will also be sure to let Ronny know to keep up the great work. We can't wait to see you again, have a great day.

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