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Nissan of Bradenton

Bradenton, FL

4.5
2,572 Reviews

1611 Cortez Rd W

Bradenton, FL

34207

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2,572 Reviews of Nissan of Bradenton

September 23, 2021

Joey in Sales was great to work with. Made everything smooth to purchase the vehicle I wanted. Finance was easy... in and out with exactly what I wanted. More

by TRACEYMILLS0424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown, Gaylan Craig, Joey Tyson
Sep 24, 2021 -

Nissan of Bradenton responded

Thank you Tracey! We are glad to hear the wonderful feedback about your smooth and easy purchase. We will let Joey know to keep up the great work. We hope to be of service to you again in the future. :)

September 22, 2021

The people are friendly. The service was pretty quick and the waiting area had a comfortable atmosphere More

by Happycustomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember , Dustin Stevens
Sep 24, 2021 -

Nissan of Bradenton responded

We're glad to hear you enjoyed your visit. We appreciate the 5 stars and thank you for taking the time to leave this review. We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2021

Very nice and professional very happy with experience. Very grateful this was a painless experience. More

by PAMELAMJOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaylan Craig, Ellery Paynter
Sep 24, 2021 -

Nissan of Bradenton responded

Thank you Pamela for the kind words about our team. We are glad we could provide you with a happy and painless experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2021

I left a review and it was a one star because of the way they treated me as a buyer. They always thank the great reviews but never answer bad reviews. Do not do business with this Nissan Dealer!!! More

by BRIAN JULIEN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car manager
Sep 24, 2021 -

Nissan of Bradenton responded

Good Morning, Brian. Your feedback is important to us and we want everyone to feel valued and heard. Complete customer satisfaction is always goal and we are very sorry to hear that you were not pleased with your interaction. I would love the opportunity to speak with you and address your concerns to find out how we can be better. Please reach out to me at your earliest convenience if you would like to talk. - Thank you, Page, Owner Loyalty Manager (941)755-1571.

Sep 24, 2021 -

BRIAN JULIEN responded

I have purchased one used car and two New car's from Bradenton Nissan with good results. This situation is due to the used car manager and Frank the sales person.

Sep 24, 2021 -

Nissan of Bradenton responded

Hi, Brian. Were you perhaps you were thinking of Autonation Brandon, where your 2012 Juke was sold. For some reason we are not finding record of any purchases under your name at this dealership, other than the one time we had your Juke in for a recall last year. I apologize if this is in error. I was able to reach out to David and Frank regarding your interaction. It was explained to me and documented in our system that the vehicle you were interested in had just arrived to our lot and had not undergone an inspection with one of our technicians. When asked if we could give a ball park price on what the vehicle was going to be sold for, this was given in estimation and not an actual offer for sale. Unfortunately, the technician discovered that this vehicle needed far more work than we had anticipated from the visual inspection. In order to bring this vehicle up to our safety standards it required a new motor mount and brake replacement, which naturally raised the reconditioning costs for pricing. Frank explained this to you and we did our best to work with you on the pricing. We normally make it a rule not to honor requests for pre-inspection estimates for this very reason. We are very sorry for the disappointment and had no intention to cause upset or give the appearance of deceit. We believe in honesty and transparency. If you would like to discuss this further please reach out to us. We are happy to speak with you. Enjoy your weekend.

Sep 24, 2021 -

BRIAN JULIEN responded

Nissan Bradenton was under different ownership when I bought the cars from the dealership, Marty Sharp was the salesman which we became friends, I did not buy the Juke new so your miss interpretation of the other vehicles I purchased from your dealership is incorrect. Your salesman Frank and your used car manager DID NOT try to make any deals with me, they never contacted me! There's more than one side to every story.

Sep 24, 2021 -

Nissan of Bradenton responded

Hi, Brian. Respectfully, our telephone calls are recorded, including your last interaction with Frank, where you declined to proceed with the purchase of the vehicle based on price. We believe in honesty and transparency and would be happy to continue this conversation if you would like to call us. We are happy to speak with you. Enjoy your weekend.

Sep 24, 2021 -

BRIAN JULIEN responded

Thats correct because they added $2000 to the price for brakes and an engine mount which is insane. So no they DID NOT want to work with me. Please get your facts straight. Thank you

September 21, 2021

Carmen, our service tech was wonderful to work with. He got my vehicle taken care quickly and my car looked beautiful as I drove off. Thanks Carmen for the extra TLC More

by TERESA_FAIRCHILD-LIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Quatro
Sep 24, 2021 -

Nissan of Bradenton responded

Thank you Teresa! We are glad to hear you had a positive experience with Carmen, We will let him know to keep up the great work. We want to thank you for your business and the wonderful feedback. We hope to see you again. :)

September 21, 2021

Ray was phenomenal! Troy took care of the financial end and did a fantastic job as well, highly recommend ray and would definitely come back! More

by CHELSEENICHOLLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond "Uncle Ray" Staib, Troy Hill
Sep 24, 2021 -

Nissan of Bradenton responded

Thank you for sharing your positive experience with our team. We are happy to hear that Ray was able to help you. We want to thank you for the review and the recommendation. We hope to see you soon.

September 21, 2021

Dustin is well-trained and courteous. I experienced fine service at your dealership. Thank you. More

by fiat77maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
Sep 24, 2021 -

Nissan of Bradenton responded

Thank you for the kind words about Dustin. We will be sure to share them with him. We appreciate your business and the 5 stars. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2021

Peter was very friendly and accommodating for us to get our car in a timely manner. this was our sixth Nissan More

by GGSEWGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dreyer, Peter O'Keefe, Dustin Stevens, Gaylan Craig
Sep 24, 2021 -

Nissan of Bradenton responded

We are happy to hear Peter was able to assist you in finding your new vehicle. We want to thank you for your business and your loyalty with Nissan! If you ever need anything else don't hesitate to reach out.

September 21, 2021

Courteous, professional staff. Makes the customer feel informed and comfortable. Wouldn’t go anywhere else. More

by ADCALLERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wilson
Sep 24, 2021 -

Nissan of Bradenton responded

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are happy we could help you out during your visit. We want to thank you for choosing us and we are looking forward to your next visit!

September 21, 2021

Great Experience! Frank and Sid were amazing! Came in with one car and left with two! That’s great salesmen! More

by WBMXMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Tacle, Frank Wagner, Troy Hill, Sid Carver
Sep 24, 2021 -

Nissan of Bradenton responded

We really appreciate your feedback and thank you for the 5 stars! We will make sure to share the compliments with Frank and Sid. We are glad you had a great experience and cant wait to see you again. :)

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