Nissan of Clearwater

From beginning to end everyone I came in contact was very helpful I appreciated the follow up call to make sure everything went well on my first visit. Thrilled with the process. helpful I appreciated the follow up call to make sure everything went well on my first visit. Thrilled with the process. More

Was greeted at the door by Ryan he was very polite and respectful he worked with us for about four hours until we found something that we like would recommend your companyTo all my family and friends than respectful he worked with us for about four hours until we found something that we like would recommend your companyTo all my family and friends thank you More

SO many calls and emails prior to purchasing. Once the deal was closed, nothing. I posted a review reflecting my experience and "management" replied with a canned response. It's no effort to reply to a ba deal was closed, nothing. I posted a review reflecting my experience and "management" replied with a canned response. It's no effort to reply to a bad review online to give an appearance of concern. But there was absolutely no additional contact following their "response". I believe I'm entitled to a minimum level of customer service, despite COVID-19. I purchased at a time when I perhaps should have stayed home, and I'd expect the delaership would treat me accordingly. I do not trust this dealership for another vehicle purchase and I have taken my business elsewhere. More

Friendly staff. Worked until they could fit my budget. Not many places will put in work to get you into what you can afford. I appreciate the effort and the great vehicle. Not many places will put in work to get you into what you can afford. I appreciate the effort and the great vehicle. More

Every single person here has been so helpful and nice. Before going in I called and spoke to Josh and Nadia they were both helpful even texted me and asked if I had questions. There was never a moment tha Before going in I called and spoke to Josh and Nadia they were both helpful even texted me and asked if I had questions. There was never a moment that we felt forced into a sale. TJ and Brandy sold us our car and they were amazing. They didn’t try to push us towards anything but just talked us through everything. Chris was very helpful by explaining every detail about our financing and very friendly. I would recommend this place to everyone who is interested in a car pre-owned or new. Thank you Fuccillo for your help. My husband and I were very nervous about this whole process and your team made it enjoyable More

they dropped the ball. seems like their words are hot air. they never followed up with me apparently they're just like all the rest. false hope. air. they never followed up with me apparently they're just like all the rest. false hope. More

I had a wonderful sales experience with RJ. He helped me find the perfect car for me and I could not be happier with my choice. Not only was he honest, he ensured I felt aware of all available options and o find the perfect car for me and I could not be happier with my choice. Not only was he honest, he ensured I felt aware of all available options and only promised what he could deliver. He was enjoyable to be around and maintained great conversation while still maintaining his professionalism. Thanks for helping me get my new kicks!!! More

They went above and beyond to help me get my very first car! I was more than thrilled with my overall visit. The entire process took no time at all and I left extremely happy. car! I was more than thrilled with my overall visit. The entire process took no time at all and I left extremely happy. More

Aggressive, dishonest finance guy This is the email I sent to the salesperson the morning after the sale. It’s been 5 days and no one responded. Hi Brandy, I have a couple issues w This is the email I sent to the salesperson the morning after the sale. It’s been 5 days and no one responded. Hi Brandy, I have a couple issues with what transpired yesterday. First of all, I would like to cancel this loan and put the balance on my Visa card. I feel like I was really railroaded into this financing. The finance guy was the most aggressive sales person I’ve ever dealt with. It was extremely difficult to get him to stop trying to sell me extra protections. I don’t know how many times I said no, and even after calling my son-in-law and him telling me that I didn’t need them, the finance person persisted. This loan is at 4.79% and it has a pre-payment penalty. I would never ever have taken that loan if I had a choice. I told him that I would like to just pay the balance on my credit card, and he said you can’t do that, you’ve already received a discount for financing it with us. There is no discount listed on my papers. You told me that he would get a quote from Suncoast first. He eventually reluctantly told me that Suncoasts rate was 3% and that would be only a few dollars less. It is actually $18.11 less. You also mentioned, before I talked to the finance guy, that I could pay the loan off in 90 days. I asked what would be the advantage of that, is it a lower interest-rate. You said Oh no. I don’t know why you would have mentioned that other than if you knew the loan he was going to put me in. My credit union would never have had a prepayment penalty. Back to the review: In a nutshell, the sales person was at best misleading, more likely manipulative, about the financing options. The extremely aggressive finance guy wore me down with attempts to sell me warranties, and then got up and wrote the contract with this financing without my specifically agreeing to it. He also told me that I couldn’t change to my own financing before I had signed the contract. More

Paul was very patient, kind, and informative in his dealings with me as his client.,He made the experience a pleasure! Paul is an asset to Fuccillo Nissan of Clearwater. dealings with me as his client.,He made the experience a pleasure! Paul is an asset to Fuccillo Nissan of Clearwater. More