Nissan of Clearwater

Great Experience Great staff and management. Eddie, Dennis, Mike, Ricky, and John from service were all very helpful and great to work with. Thank you guys. I hope t Great staff and management. Eddie, Dennis, Mike, Ricky, and John from service were all very helpful and great to work with. Thank you guys. I hope to do business with you again. More

Mal servicio La espera más larga por un cambio de aceite, 1:30 y el q me atendió se fue a su hora de comer dejándome ahí esperando y me carro en las puertas ya lis La espera más larga por un cambio de aceite, 1:30 y el q me atendió se fue a su hora de comer dejándome ahí esperando y me carro en las puertas ya listo solo era de entregarme las llaves, y nadie podía dar el servicio de entrega, otro me atendió y de mala, mal servicio More

Great Experience Great customer service, and they were very efficient. Would highly recommend this service department. Garret explained things to me, was kind and al Great customer service, and they were very efficient. Would highly recommend this service department. Garret explained things to me, was kind and always had a smile on his face. More

Exceptional as always Great Service staff who works hard to do a great job. They make sure they cover all issues with the customer and we recommendations accordingly. Great Service staff who works hard to do a great job. They make sure they cover all issues with the customer and we recommendations accordingly. More

Expedition battery replacement under partial warranty Great same-day resolution of replacement for three-year old Nissan battery. Friendly check-in, and deferred necessary follow-up to justify partial war Great same-day resolution of replacement for three-year old Nissan battery. Friendly check-in, and deferred necessary follow-up to justify partial warranty credit for replacement. More

Very dissapointed Had a wonderful experience with Janique, but then was passed to Eddie to make the deal. I must say up until this point, I was greeted with such wonder Had a wonderful experience with Janique, but then was passed to Eddie to make the deal. I must say up until this point, I was greeted with such wonderful customer service but all levels at this dealership. However when making a deal with Eddie, he failed to be clear on a lease trade in (Infinity) and instead of saying "we will take care of everything" he SHOULD have said, oh by the way, you will need to pay for over mileage on the car. I was extremely clear with Janique AND Eddie that we were over on mileage and that is the reason why we went to Nissan (thinking they could do a deal since they are in the family of Infinity). Even Janique said "yea you are upside down in that car". I even handed them my keys to review the car. All Eddie informed me of was that I would probably need to pay part of my left over monthly lease payment from the Infinity. He failed to be clear with me, and I was then given a bill for $1000 worth of over mileage. The worst part of it is that I called repeatedly for Eddie, who never called me back. Instead I was given excellent communication via phone AND text by 'Duke' on his day off! He stated nothing can be done but to follow up with Sherif to see if anything else can be done. Sherif took the approach that he spoke with Eddie and Janique who said they don't remember over mileage being any part of the conversation or deal. Apparently my take on the conversation doesn't matter and nothing can be done. Sherif made sure to inform me that he just did a deal like the one I am describing and he mentioned that he was very specific with his client that over mileage was something that would have to be taken care of by the client and not the dealership. I left a message for George who is apparently the next step above Eddie and still cant get a phone call back. I am extremely disappointed in the service I received after I raved initially about the service I received up until this point. If I could give back my lease I would. I will never do business with them again unless the situation is rectified. More

Excellent Service Mike helped me out a lot. He was very friendly and I had some extra requests I added on at the last minute. He didn’t hesitate and got me exactly what Mike helped me out a lot. He was very friendly and I had some extra requests I added on at the last minute. He didn’t hesitate and got me exactly what I needed! More

Totally excellent service John assisted me to the fullest extent of making sure I received an outstanding car. I would highly recommend him to my friends. He was most polite John assisted me to the fullest extent of making sure I received an outstanding car. I would highly recommend him to my friends. He was most polite and knowledgeable. More