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570 Reviews of Nissan of Clearwater - Service Center
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May 14, 2023
If I can give a zero. I would. Worst car dealership service. I had 2 different missed diagnoses by them on the same problem, and ended up with probably some other ext I would. Worst car dealership service. I had 2 different missed diagnoses by them on the same problem, and ended up with probably some other extra unnecessary work. Took car in twice to get a missed fire disagnose and fix on the fifth cylinder. Original work was around $750 but came out to be $1,800. Still did not solved the problem. A second tech looked it over second time and recommended $6,500 worth of work, including replacing all 6 fuel injectors. Took to an outside independent shop, who did their own diagnostic (including compression check, which was Ok). Turns out to be only a faulty coil. Only cost me $245 to have it fix by a local family garage and they had it running smoothly again within 2 hrs. This makes me to believe that the first $1,800 paid visit to Nissan is questionable. Perhaps some of the extra work from the first visit was not even necessary. First trip, the miss fire was intermittent. They let me drive it home. Second visit, the miss fire was so pronounced that it shook the car violently at RPM under 2000. Nissan even suggest using a free loaner and leaving it at the dealership until they can get fuel injectors in stock to fix it. This is on a V6, 4Liter engine that's been around forever and, in most Frontier, and Pathfinders. Tons of these out there and Nissan Clearwater can't even trouble shoot or diagnose the problem. Shame on them. What a scam!! Don't let the clean floor, smiling and courteous faces fool you. They are horrible in diagnostic service, and quote works is a guessing game. In the end, Nissan was more interested in trying to get me to trade in for a new vehicle than to diagnose and fix a simple and existing problem. Huge waste of time at Nissan, multiple trips to the dealer and waiting to get on to their schedule, and cost of needless repairs that never fixed the original problem!!! More
by Ninh
Employees Worked With
Ryan Todd
May 12, 2023
Clean and pleasant waiting room with beverages and snacks . I was well treated. I felt Mr. Knickerbocker treated me with respectAnd honesty . I was well treated. I felt Mr. Knickerbocker treated me with respectAnd honesty More
by dmmdancer@yahoo.com
Verified CustomerEmployees Worked With
Christopher Knickerbocker, Christopher Knickerbocker
May 05, 2023
Nikki was my service representative and she was very helpful in explaining their process and made sure I had all the comfort while I waited. I highly recommend her as my service representative helpful in explaining their process and made sure I had all the comfort while I waited. I highly recommend her as my service representative More
by randyaukland
Employees Worked With
5
May 04, 2023
Awesome dealership and service agents. Nikki Glennon is fantastic at her job! Can’t ask for any better service. Loyal 20 year customer at Nissan, and not once have I ever had a problem. Nikki Glennon is fantastic at her job! Can’t ask for any better service. Loyal 20 year customer at Nissan, and not once have I ever had a problem. More
by mom.miller80
Employees Worked With
April 25, 2023
I have always been treated very well and this time was no exception. Thank you Niki for all your help. exception. Thank you Niki for all your help. More
by dianaefellows
Employees Worked With
April 20, 2023
From out of town. Sensor failure. Drove to Nissan of Clearwater, Nikki jumped right on it, arranged rental and kept us posted through repairs. Sensor failure. Drove to Nissan of Clearwater, Nikki jumped right on it, arranged rental and kept us posted through repairs. More
by Mdelillo55@gmail.com
Employees Worked With
Nikki
