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Nissan of Elk Grove - Service Center

Elk Grove, CA

4.6
467 Reviews

467 Reviews of Nissan of Elk Grove - Service Center

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November 07, 2018

Amazing Customer Service! Excellent service provided by friendly and knowledgeable staff. From Shalvin Deo in the Service Department to the shuttle staff it was a great expe More

by TiffanyLynne76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shalvin Deo
Nov 08, 2018 -

Nissan of Elk Grove responded

TiffanyLynne76, Wow, thank you so much for the awesome review. We are so happy to hear that we could make the servicing process smoother and easier for you. We look forward to seeing you again soon, but until next time, happy motoring!

October 13, 2018

Customer service To the General Mgr: Lane Walters at Nissan dealerships has an outstanding customer service. So far I have been coming to this particular dealer about More

by Naseb101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
Oct 15, 2018 -

Nissan of Elk Grove responded

Naseb101, Thank you so much for your awesome review. We truly are thankful for our staff and for you, our customer. We hope we can continue to provide excellent customer service for many years to come!

October 03, 2018

Great customer service Lane was very professional and knowledgeable with his experience at work and has great work ethics. Its vary rare to have good customer service with a More

by Bunnie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lane Walters
Oct 03, 2018 -

Nissan of Elk Grove responded

Bunnie, Thank you so much for the awesome review. We are so glad Lane was there to provide excellent customer service. We hope we can continue to provide great customer service for you for many years to come!

October 03, 2018

Great service! Came in and Lane got me all checked me in. He was professional and knowledgeable and clarified all the questions I had. Definitely would recommend to More

by Taylorladines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
Oct 04, 2018 -

Nissan of Elk Grove responded

Taylorladines, Thank you so much for the awesome review. We are so happy Lane there to provide excellent customer service. We look forward to seeing you again!

September 22, 2018

I would like to give big thank you too john brooks!! He very amazing really takes pride in his job. Really cares about his customer. Very fast and efficient and it didn't cost me all my saving. I really More

by Cecilia13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John brook
Sep 24, 2018 -

Nissan of Elk Grove responded

Cecilia, Thank you so much for taking time to share your experience with us. We are truly happy that John Brooks has been there for you to make your services here smooth and easy. We count ourselves very lucky every day for our amazing staff. We hope we can continue this awesome friendship for many years to come!

September 22, 2018

Bluetooth I loved my customer service today.I was first greeted by a lovely lady and I told her my issues she sent somebody immediately.And in return they were More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Phan
Sep 24, 2018 -

Nissan of Elk Grove responded

Stephen, Thanks for the positive review. We are so glad we were able to to make your visit to our service drive as smooth as possible. We truly appreciate you and your business!

September 01, 2018

Service excellent!!!!! I’ve been coming to Nissan Elk Grove for oil change since i got my car . The service is excellent and the employee is very accommodating and friendly. More

by Quest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lane Walters
Sep 04, 2018 -

Nissan of Elk Grove responded

What are great picture! We are so glad we were able to start your day off right. We always look forward to seeing you.

August 23, 2018

Excellent Service Kori Hall is the sweetest and she is so knowledgeable! I would highly recommend her. When it comes time that I need a new car I'll be coming to her. More

by Cherry6451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Nissan of Elk Grove responded

Thank you for taking time to leave us a review. We are happy that Kori was able to provide excellent customer service and hope we can continue our friendship with you for many years to come!

August 16, 2018

OUTSTANDING The service representative was OUTSTANDING. The issue with getting my FOB replaced through the insurance company was painful but the service represent More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Ramos
Aug 17, 2018 -

Nissan of Elk Grove responded

Greg, Thank you so much for your 5-star rating. We are so glad Mr. Ramos was able to help provide excellent service. We look forward to seeing you soon, but until then enjoy your Nissans!

August 10, 2018

Nissan Rogue The car is reallly good and the service is really fantastic. I love it so much so professional. Jeff is helpful and thoughtful. Though we went to the More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stoughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Nissan of Elk Grove responded

Simon, Thanks for the 5-star rating. We truly appreciate you and your business. We hope we can continue to provide excellent service for many years to come.

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