Nissan of Fort Myers - Service Center

I would not recommend this dealership they took advantage of me when buying my first car of me when buying my first car More

I brought my vehicle into the service center by tow truck Friday at 1:30. Around 3 I arrived and told it hasn't been looked at. 4 comes around and I'm told I'm next. 4:30 I walk back and ask what was going o Friday at 1:30. Around 3 I arrived and told it hasn't been looked at. 4 comes around and I'm told I'm next. 4:30 I walk back and ask what was going on. Sorry we're not going to be able to look at your vehicle today. Why aren't you able to look at it? Chris told me because my mechanics leave at 5:00. Well sir it's 4:30 what's the problem? Well they already seen 75 cars today. So is there a limit on how many cars you're able to see in one day? He had no comment and I was told they're going to get to it on saturday. I was leaving Friday night with my kids to take our summer vacation till Monday. Now I have to get a rental car which was provided from Enterprise. Saturday came around they finally looked at my car and it was a dead battery. A battery that I bought from you guys April 17th. They could have changed my battery within 30 minutes if that! I ended up having to pay for the extra 3 days for the rental. I don't think I should've had to pay for that. I'm extremely disappointed in how this was handled. The fact that I sat there and was told my car was going to be next and never was really upsets me. I wasn't nice at the end of the day I was really really mad! Can I please have a contact number of who I could talk to about this situation. I'm extremely unhappy! More

I was very disappointed to find that I paid thousands of dollars for an extra maintenance warranty that covers absolutely nothing as far as maintenance. I got a free oil change and tire rotation. The car is dollars for an extra maintenance warranty that covers absolutely nothing as far as maintenance. I got a free oil change and tire rotation. The car is at thirteen thousand miles and they Recommended $350 worth of other services to be done. these services included a air filter, an alignment and some fluids to add to my oil and gas. When I bought this car for a very inflated price I would have thought that routine matinance on air filters and fluids would all be included. I waited 2 and a 1/2 hours for my car to be serviced even after having an appointment. I was sent to eager beaver. Car wash with a voucher for an exterior wash only in which I had to wait in line behind 3 other cars to go through the full matinance costing me another 30 minutes of my time. They would not even allow me to vacuum out my own car so quite frankly the car wash was not worth it. The car wash at the dealership needs to be fixed. Honestly It's worth it to me to pay $50 to go to a 5 minute. Oil change place then go through all of this I'm very disgusted at the price of this car and the maintenance package which includes absolutely nothing but a 2 and a 1/2 hour Oil change and tire rotation. I am disgusted. I had a much better experience at Carmax. I will Definitely be sharing that with others. More

Maria was outstanding. She followed through with what the services we had discussed and was very professional. She followed through with what the services we had discussed and was very professional. More

I love Nissan Ft Myers. I love my new car. Special shout ot ro JP. Kash. Brandon. Jessica and Martha I love my new car. Special shout ot ro JP. Kash. Brandon. Jessica and Martha More

Every member of you team was awesome. Maya was helpful from the start. Super employee Maya was helpful from the start. Super employee More

Kim the service tech was great and right on time with the scheduling!! Very pleasant and gave great customer service. scheduling!! Very pleasant and gave great customer service. More

I was greeted with the most welcome and when I was asked if I had appointment I told them yes and they told me it was not in and the still got me in then I was helped by Kim she was an Allstar. Then I neede if I had appointment I told them yes and they told me it was not in and the still got me in then I was helped by Kim she was an Allstar. Then I needed a ride to my job and got it then I got a ride to pick up my vehicle and they accommodated me everything I asked I highly recommend this place for your service needs airways ask for Mike or Kim More

Amazing service. Michael Pino went above and beyond to assist me with my third party warranty. Was very impressed all around with the service provided! Would highly Michael Pino went above and beyond to assist me with my third party warranty. Was very impressed all around with the service provided! Would highly recommend Nissan of Fort Myers More

Came solely to replace battery; did a few recalls and replaced battery (cost over $300). Car did not start the next trip, far from home and in the pouring rain. Discovered the cables to the battery were replaced battery (cost over $300). Car did not start the next trip, far from home and in the pouring rain. Discovered the cables to the battery were never tightened correctly. Will never return unless unavoidable. Extremely disappointing service. More