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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,446 Reviews

1,446 Reviews of Nissan of Fort Myers - Service Center

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February 25, 2023

I dropped the vehicle off for an electrical diagnosis and asked specifically for them to set the tire pressures as they were low and the TPMS light was on. We chose not to fix the electrical issue and th More

by 2394892443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris? Eric? Service department.
Mar 01, 2023 -

Nissan of Fort Myers responded

2394892443, we regret to hear that your experience with us was not a more positive one.

February 24, 2023

Everything was great nd my service provider was excellent thanks for everything I will be back very soon More

by SPENCERLATOYA011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They goin lady that took care of me , Michael Spinazze, Blake Varnadoe, Elijah "Jimmy" Epps, Rose Sansone, Jonathan Garcia, Peter Stratton, Ed Trott
Feb 27, 2023 -

Nissan of Fort Myers responded

Spencerlatoya011, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan!

February 24, 2023

They listen and understand what's wrong with my vehicle. Always upfront..No hidden costs. Mechanics are very knowledgeable, and thorough!! Thank you Jimmy Epps and Team!! More

by DAVIDC.PAQUETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Feb 27, 2023 -

Nissan of Fort Myers responded

Davidc.paquette, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

February 24, 2023

Great service from staff, it was an easy process when purchasing a new car. Thank you More

by vheady4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stratton, Uriel Gomez, Ed Trott
Feb 27, 2023 -

Nissan of Fort Myers responded

Vheady4, we're glad to hear you enjoyed your visit.

February 24, 2023

Very quick efficient & polite loved the texting updates & the free car wash would be interested in discussing an offer for my vehicle More

by Kringle 1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Feb 27, 2023 -

Nissan of Fort Myers responded

Hi Kringle 1957! We're so happy we were able to help you out!

February 24, 2023

The service personnel were very friendly and pleasant to work with. I went in without an appointment, and they were able to fit me in in a reasonable amount of time. More

by AVBACON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra May
Feb 27, 2023 -

Nissan of Fort Myers responded

Avbacon1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

February 24, 2023

Very friendly and knowledgeable. Keep me informed about my vehicle as it was being repaired and did a thorough job. More

by CINDYSAUER33917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Feb 26, 2023 -

Nissan of Fort Myers responded

Hi Cindysauer33917, we are very happy to have provided you with such a positive experience!

February 24, 2023

I took the car in for service. My advisor was Mae and she was wonderful. Professional, knowledgeable and very helpful. She is a huge asset to your company. More

by SUZI.GEHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mae
Feb 26, 2023 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2023

Biggest issue is a major lack of communication and attention to detail after the sale is made. Not enough room here to explain it all. More

by Disappointed Maxima Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Smith
Feb 26, 2023 -

Nissan of Fort Myers responded

Disappointed Maxima Owner, we're disappointed to hear of the negative experience you had at our location.

February 23, 2023

High prices for routine repairs and very questionable practices for upselling during service appointments. Disingenuous experience. More

by swtnjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Palm Ndure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah "Jimmy" Epps
Feb 25, 2023 -

Nissan of Fort Myers responded

Swtnjc, we're disappointed to hear of the negative experience you had at our location.

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