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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,400 Reviews

1,400 Reviews of Nissan of Fort Myers - Service Center

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January 31, 2023

Very professional with very friendly employees. Work was done in a timely manner. Very satisfied. More

by JAMES.139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
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Feb 02, 2023 -

Nissan of Fort Myers responded

James.139, thank you for your kind words and this wonderful review!

January 29, 2023

Clean, well run, technicians and check in personnel courteous and efficient, convenient location for us More

by flyfishnbum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashaun Pointer, Elijah "Jimmy" Epps
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Jan 31, 2023 -

Nissan of Fort Myers responded

Hi Flyfishnbum, we are very happy to have provided you with such a positive experience!

January 29, 2023

Jimmy in service takes good care of me. Outstanding customer service. Very helpful and courteous. More

by BlazeFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Jan 31, 2023 -

Nissan of Fort Myers responded

Blazefan, we are glad we could help!

January 29, 2023

I went due to employee discount. Not true. Not happy with deal. Car doesn’t start now and took it to get checked and was told nothing was wrong with it. Bought it 1/26/23. More

by acano233
Recommend Dealer
No
Employees Worked With
Daniel
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Feb 02, 2023 -

Nissan of Fort Myers responded

Acano233, we strive for 100% satisfaction, and we regret to find out that this was not the case.

January 29, 2023

Good service department, didn’t oversell services or sell unnecessary items. Also service was done in a timely manner More

by 2397704075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Feb 02, 2023 -

Nissan of Fort Myers responded

2397704075, we are very happy we could provide you with a positive experience!

January 28, 2023

I just did. Or at least I thought I did. What WAS that last question? More

by Michael G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Report | Print
Jan 28, 2023 -

Michael G responded

I have been satisfied with the service at Sutherlin Nissan and will continue to bring my 2016 Nissan Frontier Desert Runner to them for service and repairs. The staff has been competent, friendly, and courteous.

January 28, 2023

Great service, very quick. Thanks hope to have same experience in the future. Have a happy Groundhogs Day. More

by RRVENTRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Amin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armstrong Chutkan, Elijah "Jimmy" Epps, David Chrobak
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Jan 31, 2023 -

Nissan of Fort Myers responded

Hi Rrventre, thank you for taking the time to leave a review for us at Sutherlin Nissan. We're happy we could meet your expectations!

January 28, 2023

Outstanding Customer Service. My car was ready when promised. Garrett was very helpful and experienced in all aspects of his job. More

by 6193986940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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Jan 31, 2023 -

Nissan of Fort Myers responded

Hello 6193986940, we appreciate you taking the time to leave us this feedback.

January 28, 2023

My service was quick and informative. She kept me informed on the progress of my car and let me know when it was ready. Excellent service. More

by KENSHIN385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie , Elijah "Jimmy" Epps
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Jan 31, 2023 -

Nissan of Fort Myers responded

Kenshin385, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

January 26, 2023

I believe that it took longer than it should have to determine that the battery was defective. Otherwise the Service Writer, Chris, provided good service. More

by PAULANEUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 29, 2023 -

Nissan of Fort Myers responded

Paulaneuman, your satisfaction is our top priority.

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