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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,606 Reviews

1,606 Reviews of Nissan of Fort Myers - Service Center

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September 26, 2023

Well, people truly don't care about giving a good service anymore. I went for an oil change and after two hours of waiting, I decided to go and ask. I saw my car parked and when I asked about it, Jimmy, the More

by ladyd3013
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
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May 14, 2023

If you want to be took for a bad ride this is the place. Ranked #1 for the worst in SWFL. DONT go here!!! EVER! More

by Brickhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Spinazze/ I hide from my customers , Elijah "Jimmy" Epps
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May 16, 2023 -

Nissan of Fort Myers responded

Thank you so much for your review. We appreciate the opportunity to improve. Peter J Stratton BDC Director Sutherlin Nissan Fort Myers

May 16, 2023 -

Brickhart responded

Do you even work there? Get a clue what’s going on there. Man!

May 13, 2023

Very pleasant and efficient Prompt and did a great job on the recall Very nice More

by ANNA@MAILPOPPER.COM
Recommend Dealer
Yes
Employees Worked With
Maggie
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May 16, 2023 -

Nissan of Fort Myers responded

Thank you so much for your kind review. Much appreciated. Peter J Stratton BDC Director Sutherlin Nissan Fort Myers

May 16, 2023 -

Nissan of Fort Myers responded

Thank you so much for your kind review. Glad we were able to take care of you promptly. Peter J Stratton BDC Director Sutherlin Nissan Fort Myers

May 11, 2023

Two hour wait Was fine Close to the end Sorry that I didn't have any thing more to say More

by ENTAC546@AOL.COM
Recommend Dealer
Yes
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May 16, 2023 -

Nissan of Fort Myers responded

Thank you so much for your kind review. Much appreciated. Peter J Stratton BDC Director Sutherlin Nissan Fort Myers

May 10, 2023

As I was driving I was losing tire pressure. I had a screw in the tire. I drove to Sutherlin and within seconds I was checked in and accommodated. The service department was near closing time bu More

by SCHIAVONE1955@ICLOUD.COM
Recommend Dealer
Yes
Employees Worked With
My service advisor was Marko Ruci
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May 10, 2023 -

SCHIAVONE1955@ICLOUD.COM responded

Accolades to service advisor Marko for his diligence in accommodating me without an appointment and late in the day. I was treated as a longtime valued customer! Special thanks for Carlton the technician who worked on my tire issue. Praise to Mae, Service Advisor and Chris, Service Manager for the manner in which I was treated during my stay. Rebecca and Maria deserve praise also for making the exit process smooth. Great service department. Looking forward to my association with the awesome team. 😀

May 16, 2023 -

Nissan of Fort Myers responded

Wow thank you so much! Glad we could provide you with excellent service. We appreciate your business! Peter J Stratton BDC Director Sutherlin Nissan Fort Myers.

May 10, 2023

Fast and friendly service detected work needed on vehicle. very efficient and helpful knows his work. More

by BlazeFan
Recommend Dealer
Yes
Employees Worked With
Jimmy
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May 16, 2023 -

Nissan of Fort Myers responded

Thank you so much for your kind review. Much appreciated. Peter J Stratton BDC Director Sutherlin Nissan Fort Myers

May 06, 2023

He was very nice explaining me about my vehicle Hi intelligence man he know how to talk to peoples More

by 2394105917@VTEXT.COM
Recommend Dealer
Yes
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May 16, 2023 -

Nissan of Fort Myers responded

So happy you had a great experience and that they explained everything in detail for you. We appreciate your business. Peter J Stratton BDC Director Sutherlin Nissan Fort Myers

May 04, 2023

My car was hit in front bumper while it was there for service. Manager Chris was helpful in remedying the situation. Marty service guy when I checked in was phenomenal. Great customer service guy More

by 9549144242@VTEXT.COM
Recommend Dealer
No
Employees Worked With
My car was hit in front bumper while it was there.
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Jun 12, 2023 -

Nissan of Fort Myers responded

We are so sorry you did not have a positive experience. Happy that Chris was able to remedy the incident. Peter J Stratton BDC Director Sutherlin Nissan of Fort Myers.

May 04, 2023

It was good. The people were friendly and courteous, place was clean Nice experience yesterday More

by BVITAB@AOL.COM
Recommend Dealer
Yes
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May 16, 2023 -

Nissan of Fort Myers responded

We are so pleased with your comments and are happy you had a pleasant experience. Peter J Stratton BDC Director Sutherlin Nissan of Fort Myers.

May 01, 2023

Efficient friendly thorough I have dealt with many service writers over many years. Mae boston ranks at the top More

by GREENFINGERSBONITA@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mae boston
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May 16, 2023 -

Nissan of Fort Myers responded

We agree, May is certainly one of the best. Glad you thought so too. She represents the business well. Thank you for your business! Peter J Stratton Internet Director Sutherlin Nissan of Fort Myers...

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