Nissan of Fort Pierce - Service Center
Fort Pierce, FL
1,558 Reviews of Nissan of Fort Pierce - Service Center
This goes based off experience with both fort pierce and Vero beach service because both service departments were the same. Not communicative. The warranty system and knowledge presented was seriously lacki Vero beach service because both service departments were the same. Not communicative. The warranty system and knowledge presented was seriously lacking. My truck was worked on and kept for almost 14 weeks for a sensor issue. After almost 14 weeks it was discovered that bolt had been drilled through the wiring harness and that portion of the wiring harness was replaced. The last two weeks it was finally figured out that my truck needed a new transmission which is the original reason why I put the truck in the shop in the first place. I explained the situation with my truck numerous amount of times to a handful of people and everyone tried to say it was normal. I had to take the shop foreman on a drive to prove to him it was not in fact normal. They tried to say it was a programming issue and the truck needed updates. Asked for a loaner vehicle for the time being and was dismissed for the fact of “low inventory”, the dealership wouldn’t approve a rental that was not a Nissan and the fact they deemed it “drivable” and wouldn’t approve a loaner. Absolutely absurd. I drive the vehicle for work and with my family. How is it drivable when it came to be the transmission had to be replaced? Why was the low inventory my problem when the truck has had so many issues and just turned 15k miles. I bought a brand new truck to not have the issues. I’m not sure but I was as patient as I could be so I let it go. So after a total of almost 16 weeks in the shop while not even owning the truck for a full year, it is driving how it’s intended. For now. Will be trading my truck in so I don’t have to deal with either dealership or anymore issues pertaining to this truck. More
Zoe, Donna, Kim and Jaime were all such a pleasure to work with. They each contributed to me getting my car the repair it needed, especially since the damage do to it was no fault of my own. work with. They each contributed to me getting my car the repair it needed, especially since the damage do to it was no fault of my own. More
If you can go to the Nissan in Vero Beach is worth the drive, Im still waiting for the figures from a Sales person, I tried to follow up with a text and no response, also with the service Department was t drive, Im still waiting for the figures from a Sales person, I tried to follow up with a text and no response, also with the service Department was the worst experience ever, Lack of communication within the dealer it seems to be their way of working. I wont recommend this dealer to anyone. Trust me it’s worth the drive to Vero Beach, yesterday I went to them and did the transaction same day, I was waiting from the Fort Pierce dealer for a month! More
The worst dealer, did damage to my truck the refused to fix it. I will never buy a Nissan product again. Worst Company, do not back there trucks. I will be sure to tell everyone how you treated me. fix it. I will never buy a Nissan product again. Worst Company, do not back there trucks. I will be sure to tell everyone how you treated me. More
Agradecido con el servicio muchas gracias La persona que Agradecido con el servicio muchas gracias La persona que me atendió muy amable muchas gracias Agradecido con el servicio muchas gracias La persona que me atendió muy amable muchas gracias More
Sutherlin Nissan Service is very friendly, courtesy, and efficient! Thank you for all you do! efficient! Thank you for all you do! More