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Nissan of Fort Pierce - Service Center

Fort Pierce, FL

4.3
1,558 Reviews

1,558 Reviews of Nissan of Fort Pierce - Service Center

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February 01, 2022

The service dept may be good but they have cashiers that do not know what they are doing. I had a sunlit loan for the work and she charged my debit card and now 3 days latter I am still unable to get my mon More

by SKINNERMICHELE
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 09, 2022 -

Nissan of Fort Pierce responded

Skinnermichele, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Ft. Pierce!

February 01, 2022

I’m sorry, but an oil change/ tire rotation/radio update should never take 3hours. This is an established dealer… There was only a few of us in the waiting room too. I guess one guy was doing it all that da More

by DNH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zoe
Apr 01, 2022 -

Nissan of Fort Pierce responded

Hi Dnh1, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (772) 464-4645 to discuss this further.

January 30, 2022

Asked for cash wash and vacuum after service. When I picked up the car, it was not washed or vacuumed. More

by Isai Bonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Feliciano
Apr 01, 2022 -

Nissan of Fort Pierce responded

Hi Isai Bonilla, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (772) 464-4645 at your earliest convenience and we will do our best to resolve this with you.

January 27, 2022

The dealership is great. Rosa is why we return. She always takes care of us! More

by SINFUSOMARTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Nissan of Fort Pierce responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2022

Lack of communication during the time the vehicle is in the shop, it’s ridiculous, you call no one would call back, left message with receptionist, to someone name Tom (Service Manager) no response yet, Zo More

by Katia De Pena
Recommend Dealer
No
Employees Worked With
Zoe wont call or return my calls. , Jaime Feliciano
Apr 01, 2022 -

Nissan of Fort Pierce responded

Katia De Pena, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (772) 464-4645 so we may identify ways to improve your experience.

January 25, 2022

Not real happy with the service or communication this last visit. No call or text backs. And had to return a number of times to get the problem resolved. More

by fatherdavek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ
Feb 09, 2022 -

Nissan of Fort Pierce responded

Fatherdavek, thank you for taking the time to leave us feedback about your experience with us.

January 23, 2022

Service dept. Really nice workers very knowledgeable and respectable. On time and does job well. More

by Littleseeds2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service dept.
Feb 09, 2022 -

Nissan of Fort Pierce responded

Littleseeds2, thanks for your praise and kind comments about our team.

January 23, 2022

The people are friendly, the dealer is always clean and is easy to make the appointments More

by Yolanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoé
Feb 09, 2022 -

Nissan of Fort Pierce responded

Yolanda, your wonderful feedback and rating mean a lot to us.

January 22, 2022

The dealership provide great customer service and ensures the customers needs are met on an individual basis. More

by SIMMONS.LEANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Feliciano
Feb 09, 2022 -

Nissan of Fort Pierce responded

Hi Simmons.leandra, we are very happy to have provided you with such a positive experience!

January 20, 2022

My first time here. Was very satisfied. Zoey was very friendly and helpful. Great service appointment. Will absolutely be back when my car is due. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoey
Jan 20, 2022 -

Carol responded

Thanks for a great first service appointment at your dealership. I was very Satisfied. Just moved to the area and happy I chose your service center. Zoey was super nice and friendly. Great price for service as well. I will be back when my next service is needed.

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