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Nissan of Fort Pierce - Service Center

Fort Pierce, FL

4.3
1,600 Reviews

1,600 Reviews of Nissan of Fort Pierce - Service Center

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December 04, 2021

Only half my issues were resolved. Took multiple days. And the service advisor had a communist badge on their desk. My family fled communist Cuba over the threat of murder by Che Guevara. And it's an ideo More

by mike.gonzalez32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Feliciano
Feb 09, 2022 -

Nissan of Fort Pierce responded

Mike.gonzalez32, we're disappointed to hear of the negative experience you had at our location.

Feb 09, 2022 -

mike.gonzalez32 responded

Perhaps you should stand behind your product. Repair the things that are faulty. I have been in the automotive repair industry for 15 years. I get that you dotn make money from doing warranty work. But you also wont make money if people stop buy Nissans because they quality cant be guaranteed past twenty thousand miles. Still every time I go over bumps in my car, i hear strut mount rattle and turning left and back right, and stopping and reversing i get clicks, which means at least one chasis part is bad. I have also not been called about a inexpensive $4 rubber trunk arm stopper I need because mine fell off after only a year. How can I recommend or return to a dealership that doesnt care about their product after it leaves the lot even if it is still under warranty. And I am in the market for a new work truck and love the titans but right now.... I wont be coming back to you.

December 03, 2021

Excelente service, I will recommend to my family and friends and employees Great job done More

by EM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Feliciano
Feb 11, 2022 -

Nissan of Fort Pierce responded

Hello Em0, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2021

I was very satisfied with my service.Had multiple things done.They drove me home and picked me up.Very nice people working there. More

by James Mccrehin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Feliciano
Dec 05, 2021 -

Nissan of Fort Pierce responded

Hi James Mccrehin, we are very happy to have provided you with such a positive experience!

December 02, 2021

The customer service and service work is amazing my car is running way better then it did before thank you More

by KMATHE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Feliciano
Dec 05, 2021 -

Nissan of Fort Pierce responded

Hi Kmathe28, thank you so much for your positive comments about Sutherlin Nissan Ft. Pierce!

December 01, 2021

Service center is great fast friendly efficient. Decent pricing as well for a dealership. Always clean the vehicle as well, great tire shine! More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Zoe, Jaime Feliciano
Dec 05, 2021 -

Nissan of Fort Pierce responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 01, 2021

Russ was excellent answered all of our questions and concerns and handled our case in a promptly manner More

by annalyse_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ in service Dept
Dec 05, 2021 -

Nissan of Fort Pierce responded

We appreciate your positive review about your recent experience with us!

December 01, 2021

We bought a used Nissan Altima from a different dealership and brought it to Sutherland Nissan to check out the recalls we were told about. The employees were friendly and helpful and very attentiv More

by Altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Feliciano
Dec 05, 2021 -

Nissan of Fort Pierce responded

Altima, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2021

Everyone was pleasant but the communication style and quantity was lacking. And answers were internally inconsistent More

by msavagedunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ and nick
Feb 11, 2022 -

Nissan of Fort Pierce responded

Msavagedunham, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (772) 464-4645. We look forward to hearing from you.

November 26, 2021

Upon arrival everyone was very friendly, courteous, and professional. Zoe was absolutely wonderful, honest upfront and went above and beyond to be sure we were well taken care of. Thank you More

by KRYSTALKLEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ZOE 5 STARS
Dec 05, 2021 -

Nissan of Fort Pierce responded

Hi Tessa Marie Durand Owens, we are very happy to have provided you with such a positive experience!

November 26, 2021

Friendly and good customer service I will recommended clean car and service on time thank you More

by Toledanogtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Feliciano
Dec 05, 2021 -

Nissan of Fort Pierce responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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