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Nissan of Gadsden - Service Center

Gadsden, AL

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509 Reviews

509 Reviews of Nissan of Gadsden - Service Center

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October 10, 2019

Greeted at the door I had a good experience at Nissan. Greeted at the door, told to make myself at home. In and Out in about an hour. Watched the Braves and used the wifi More

by cstclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Cstclair, we're glad to hear you enjoyed your visit.

October 09, 2019

Very good service . Has owned several Nissan cars. Service has always been excellent. Friendly employees also. We enjoy driving Nissan cars. Their service center is More

by ifayep4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

We appreciate your positive review about your recent experience with us!

October 09, 2019

Service employee is always very polite and considerate. Nissan will take the time to explain what was done and what needs to be done in the future to upkeep More

by rparris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Hi Rparris, we are very happy to have provided you with such a positive experience!

October 09, 2019

Best service department around hands down!! I didn't have an appointment for my oil change and they got me in and out in a reasonable amount of time. Staff is al More

by Maxine2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Hi Maxine2008! We're so happy we were able to help you out!

October 07, 2019

Very poor I would not recommend this dealership to anyone. The service is rude, and does not know how to treat the customer. The service department basically ca More

by LEAHBETHANY1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riley Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gilbreath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Crews
Oct 15, 2019 -

Nissan of Gadsden responded

I'm sorry we did not meet your expectations. I will talk to my team in the service department and see how we can improve for our future customers. If you change your mind we would welcome a second chance to earn your business.

October 07, 2019

Dont be late for your appointment I was 15 minutes late for my appointment, So I got bumped another 25 minutes. Took an hour and 45 minutes for just an oil change and ire rotation. I w More

by justinkeenerwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Hello Justinkeenerwilson, we appreciate you taking the time to leave us this feedback.

October 06, 2019

The people u have to deal with some of them are hateful and rude. It's been like that ever since we bought our vechile there More

by meshell.carroll70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Meshell, I would like to know more about who was hateful to your from our dealership. Please give me a call at your convenience 256-572-0885 - Mark Brooks.

October 02, 2019

I was there for two hours and I thought that was too long . I love my car and was there for a six month check. But I think being there for two hours was too long. Next time I will drop the car off. More

by gloriastevens
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Gloriastevens, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Gadsden, Inc.!

October 02, 2019

Routine service of vehicle The service was quick and the staff was friendly. I would recommend this dealership to anyone in need of service of a vehicle no matter the make. More

by taware82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Taware82, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Gadsden, Inc.!

October 02, 2019

Awesome Always on time and friendly. Should keep popcorn or snacks more available "LoL" plenty of water "lol". Y'all need to send out more coupons for the se More

by jae8914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Crews
Oct 28, 2019 -

Nissan of Gadsden responded

Hi Jae8914, thank you so much for your positive comments about Nissan Of Gadsden, Inc.!

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