Back

Nissan of Gadsden - Service Center

Gadsden, AL

not yet
rated
509 Reviews

509 Reviews of Nissan of Gadsden - Service Center

Sort by
September 10, 2019

Fast and efficient. Dropped it off and got it back next day. Also helped me with cost even though it was out of warranty for the part since I just recently purchased vehi More

by STANDINGKNOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Patterson
Oct 28, 2019 -

Nissan of Gadsden responded

We appreciate your positive review about your recent experience with us!

September 09, 2019

Basic maintenance We love to come to Nissan of Gadsden for all of our service. Jarrod and Josh always make us feel welcome and the work is always well done. More

by AnnaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Jarrod in the service dept
Oct 28, 2019 -

Nissan of Gadsden responded

Annag, we are glad we could help!

September 05, 2019

Service from Nissan of Gadsden Easy to schedule, upon arrival greeted car was serviced, washed and out the door within an hour.Friendy staff, clean building a d tasty treats. More

by Nonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 03, 2019

Got in and out fast Very nice atmosphere and nice staff and friendly i will definitely be back for all my Nissan needs for my Rouge in which I luv alot thanks Nissan Of G More

by JAMAINE WRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Crews
Oct 28, 2019 -

Nissan of Gadsden responded

Hi Jamaine Wright, we are very happy to have provided you with such a positive experience!

September 03, 2019

oil change review I had to wait 20 minutes before anyone came to welcome and help me. I had a 7:30 appointment. I arrived at 7:20. No one came til 7:40. I think you are More

by jayed1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Jayed1974, thank you for your review; we are happy to pass along your comments to the team here at Nissan Of Gadsden, Inc.!

September 02, 2019

Great Service This was a very efficient and easy service appointment. We dropped off both our cars and when we finished lunch, they were both ready. Great Work! More

by Bwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Bwilli, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Gadsden, Inc..

September 02, 2019

Service but took too much time Was not greeted as usual. Was told up front it would take 1 1/2 hrs. Took 2 1/2 hrs and I had them to go get my vehicle whatever condition because t More

by KWHITE0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Gilbreath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another person in sales but didn’t ask his name
Oct 15, 2019 -

Nissan of Gadsden responded

I can understand how that would make you upset. I'm sorry you had a bad experience at our service department and I have talked to all the parties involved. We have made corrections and your next visit should be much smoother.

August 29, 2019

Always greeted and very well took care of with my car needs Always taken care of with a smile and timely manner. Always accommodating with schedule for my service appointment. Good information on the upkeep fo More

by KEJOHNSON832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Kejohnson832, thank you for your kind words and this wonderful review!

August 29, 2019

Outstanding service, My Juke is my way to and from work. While at work my Juke would not start. I called the service department and they came to my job checked my battery More

by rhondag4564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Rhondag4564, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Gadsden, Inc..

August 29, 2019

Oil change and tire rotation They are super nice. Easy in and out with no problems. I didn’t know how to reset clock and they showed me how and were super nice about it. Didn’t tr More

by shwoodall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Nissan of Gadsden responded

Shwoodall1, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Gadsden, Inc.!

...
27
...