Nissan of Gadsden - Service Center

Best Customer Service and Service Advisor I have had my 2017 Nissan Maxima for almost seventeen months, and I cannot say enough about Nissan of Gadsden, Alabama Service Department. Jason Smith I have had my 2017 Nissan Maxima for almost seventeen months, and I cannot say enough about Nissan of Gadsden, Alabama Service Department. Jason Smith, the Service Advisor, is always making sure my car needs are taken care of without making me feel pressured or that my care service is not overpriced. Many times, females are taking advantage of due to their lack of knowledge of what their vehicle needs, but I cannot say that about Nissan of Gadsden. This time, I was able to watch a screen in the lobby which kept me updated from the time I arrived after my appointment and my car service was completed. How Cool! The lobby area is always filled with snacks and something to stay hydrated while waiting. Thank you Nissan of Gadsden, and Jason Smith for being the BEST! Oh one other important thing, the point system is AWESOME! It accumulates points to dollars for every dollar you spend (even for the mandatory things you already need such as tire rotation, oil changed, etc.) in keeping your vehicle maintenance. So you can use your points on the next time you visit as a discount on current service needs. But that’s if you chose to, because you can let them build up. More

Committed to my satisfaction I was very pleased with my service. When I picked up my Armada, it was raining, and not a really easy way of looking it over very well. Once I was hom I was very pleased with my service. When I picked up my Armada, it was raining, and not a really easy way of looking it over very well. Once I was home, I did notice a few small details that got overlooked. so, I called them up, told them about it, and not only did they tell me not to worry that they would take care of it, they also brought my rental to my house, picked up the Armada, and took care of everything. They seemed to be committed to my satisfaction. More

Excellent service I went in for oil change the young man that waited on me gave great customer service he answered all my questions and my oil change and tire rotation I went in for oil change the young man that waited on me gave great customer service he answered all my questions and my oil change and tire rotation was done in a very timely manner. The waiting area was clean and refreshment, entainerment as well as wifi was available. very Satisfied More

Courteous and very knowledgeable about my vehicle and were a The representatives I worked with were able to provide me with helpful information about upcoming work needed on my vehicle which helps me plan for a The representatives I worked with were able to provide me with helpful information about upcoming work needed on my vehicle which helps me plan for a large capital outlay instead of going to the bank the day of servicing or repairs More

Hatch motor repair They quickly got the part needed for the repair and quickly got my vehicle in and fixed. The guys were very friendly, courteous and even cleaned up m They quickly got the part needed for the repair and quickly got my vehicle in and fixed. The guys were very friendly, courteous and even cleaned up my vehicle. More

Oil change and tire balance and rotate Service was of up most quality and dependability. The employees and staff was friendly and professional. I brought my truck for service because I tr Service was of up most quality and dependability. The employees and staff was friendly and professional. I brought my truck for service because I trust the department to treat my truck as if it were their own More

Service visit I received prompt, fast and thorough service. Jeremy was very helpful and courteous as always. Glad I chose Nissan of Gadsden for my vehicle needs. I received prompt, fast and thorough service. Jeremy was very helpful and courteous as always. Glad I chose Nissan of Gadsden for my vehicle needs. More

Had services done on my car work done fast. Price was good.friendly people.wait time was good.clean waiting area.liked the car wash service.very happy with service done . work done fast. Price was good.friendly people.wait time was good.clean waiting area.liked the car wash service.very happy with service done . More

Service maintenance-diagnostics Wait time was too long but at least there is a comfortable waiting area. Jared always gives great service. I usually try to come when I know he is wor Wait time was too long but at least there is a comfortable waiting area. Jared always gives great service. I usually try to come when I know he is working. More

Service Everyone at this dealership are very helpful and go out of there way to see that everything I need is done. Loved my salesman Kenny. Everyone at this dealership are very helpful and go out of there way to see that everything I need is done. Loved my salesman Kenny. More