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Nissan of Gadsden - Service Center

Gadsden, AL

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509 Reviews

509 Reviews of Nissan of Gadsden - Service Center

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November 15, 2018

No response to my complaint via email. I wrote a complaint concerning the expense of repairing a tire leak. It’s not the service managers or service employees fault but whoever set the pric More

by jdgarrard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown. Just service department
November 15, 2018

They treat you like family I have bought four vehicles from Nissan of Gadsden, and while I like the vehicles, it's James and his service team that keep me coming back. Jason and More

by jasonthomason55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Gillaspie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Nissan of Gadsden responded

Jasonthomason55, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!

November 15, 2018

Service on my 2018 Altima. I was very happy with Jason. Smith in service. He went above and beyond to take care of me. When another dealership had lied to me. It was my second More

by dhendersonscchs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Nissan of Gadsden responded

Hi Dhendersonscchs, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 12, 2018

Key fob Had a problem of my key fob not working. Took it in to have it checked and they had to order new one . Received new one which I found out was still un More

by southern3801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Nissan of Gadsden responded

Southern3801, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 09, 2018

Awesome atmosphere at Nissan of gadsden !! Jeremy and Jason are the best the make u feel like family always greeting u with a smile !! They go above and beyond !! Great asset to Nissan of gadsd More

by TAZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Nissan of Gadsden responded

Taz1, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2018

Great service at a decent price I have been using this dealership for several years and I always get treated great . I'm sure I will be using them for several more More

by rogerm68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

Nissan of Gadsden responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 04, 2018

Excellent Great service. Done quickly and even washed my car. Free popcorn, soda or coffee while waiting. 2 TVs to watch and a kids play area. More

by mar619cha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Crawford, Burney Akther, Doug Robertson
Oct 31, 2019 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

November 04, 2018

Excellent Great service. Done quickly and even washed my car. Free popcorn, soda or coffee while waiting. 2 TVs to watch and a kids play area.waiting More

by mar619cha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Crawford, Burney Akther, Doug Robertson
November 01, 2018

Everyone was friendly I was very pleased , everyone treated you with kindness they told u everything they was going to do and more I would go back when we get ready to buy More

by BAMA_MAN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burney Akther
November 01, 2018

Nice folks and very knowledgeable. I make the appointment, drive up to the service department and am met by an employee with a smile. I hand them my keys and they assure me they will ta More

by ngreer1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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