Nissan of Lewisville - New Owner

X took great care of me and made my decision even easier to purchase my new car when I didn’t have intentions to purchase on that day. to purchase my new car when I didn’t have intentions to purchase on that day. More

⭐️⭐️⭐️⭐️⭐️ We recently purchased a Nissan Sentra, and I can’t say enough good things about the entire experience. From the moment we walked in, the customer service was beyond amazing—friendly, patient, an can’t say enough good things about the entire experience. From the moment we walked in, the customer service was beyond amazing—friendly, patient, and genuinely helpful every step of the way. The team made the whole process smooth and stress-free, answering every question and making sure we felt completely comfortable with our decision. We absolutely love our new Sentra—it’s the perfect car for us—and it feels even better knowing we bought it from people who truly care about their customers. I’d recommend them to anyone looking for not just a great car, but a dealership that treats you like family. More

Love love loved the staff at Nissan of Lewisville! Nickour sales guy! Kyle, Bob, and everyone was so kind and helpful! Made this purchase worth every second! Love my new car!! Nickour sales guy! Kyle, Bob, and everyone was so kind and helpful! Made this purchase worth every second! Love my new car!! More

My husband and I just purchased a 2025 Nissan Ariya from Nissan of Lewisville earlier this month. Our salesman, Raghu, was so friendly, patient, & ensured our questions were answered and our expectations w Nissan of Lewisville earlier this month. Our salesman, Raghu, was so friendly, patient, & ensured our questions were answered and our expectations were met. In fact everyone we dealt with from beginning to end was above and beyond our expectations (general manager, regular manager, finance, delivery team, product specialist, etc)! So glad this is Not Clay Cooley, as these people really show they care! A+ experience, great price, great vehicle, great people! We had a wonderful experience and can highly recommend them! More

High turnover of staff. Not a friendly place. Can not get straight answers on collision center. Not a friendly place. Can not get straight answers on collision center. More

AMAZING experience! We purchased a new car this past weekend at Nissan of Lewisville (which is under NEW OWNERSHIP). From working with Xris Turner-our salesperson, Vin We purchased a new car this past weekend at Nissan of Lewisville (which is under NEW OWNERSHIP). From working with Xris Turner-our salesperson, Vincenzo Marchiondo-General Manager, Kyle Rackets-Product Specialist, Bob-in finance and Greg Amos-the Owner Loyalty Manager…..was THE BEST car buying experience we have had. From the moment I walked in the door and was met by the receptionist until we drove off the lot in our new car, these people were friendly, caring, very transparent, NOT high pressure, and very respectful!!!! They made sure we felt comfortable each step of the way (even left with personal cell numbers should we have questions AFTER the sale)!!! They even walked us through and introduced us in the service department so we would feel comfortable when needing maintenance/service! We feel like we are now part of the Nissan of Lewisville Family!!! They truly rolled out the red carpet treatment (literally)!!! Do yourself a favor and stop by! You will not be disappointed!!!! More

They were so helpful. Quickly worked to get me in with no appointment set. Quickly turn around Quickly worked to get me in with no appointment set. Quickly turn around More

Great service, always a pleasure to see Rudy. Known him for 17 years. Oscar at the service department is always there to help, kind, courteous with excellent customer service. Known him for 17 years. Oscar at the service department is always there to help, kind, courteous with excellent customer service. More

My sales person Ken at Clay Cooley made my experience less than pleasant. The deceitfulness of his actions are beyond a nightmare. I test drove and chose a 2025 Nissan Rogue Rock Creek with the tech pack less than pleasant. The deceitfulness of his actions are beyond a nightmare. I test drove and chose a 2025 Nissan Rogue Rock Creek with the tech package. Several times my husband had to remind them that I was the person they should be addressing and negotiating with, can you say sexist? Ken insisted that he could not remove the Clay Cooley free services, that tacked on $1495 to the loan. I was adamant that I not pay for a free service. I finally come to an agreement on what I was ok with in payment and purchase price, I took a picture of the write up I agreed to. While we were signing papers with the finance guy (Bob, great guy!) Ken was having the car detailed and filled up with gas, 2 days later I took my car to the service center because I couldn’t get my tech packages to work. The service center then advised me that the model car I was driving did not have the tech packages that I test drove and negotiated the contract price on. I went inside to discuss this matter with a sales manager. Xris (sales person, great guy) approached me and was so helpful in getting to resolution, Jason (He sits in the box at the front I assume his role is sales manager) was brought in to get the car paperwork back on track. Jason tries to tell me I’m getting a $2k more expensive car for cheaper price, I asked them to show me where this $2k is coming from he claimed the MSRP’s. I asked to see the MSRP’s and there was only an $800 difference. Jason then claims he doesn’t know who told me that there was a $2k difference. I asked for compensation for the stress and frustration that has evolved from Ken’s dishonesty. Jason claims he can only give me 5 year of maintenance for the price of 3 years (what I bought) I asked why my frustration and stress was only worth $300. I ended up signing papers because it has been another 3 hours trying to get the car that I originally negotiated for, I also confirmed the stock number (referring to the picture I took) of the price I agreed on, it in fact did not match the vin # for the wrong car I drove off the lot. Bob called me the next day as the paperwork had to be electronically signed and not papers, so I then said since we are reopening the contract I need to discuss this further. Jason then at this point has become condescending and rude towards me as if I’m the cause of all that has unfolded. Jason then tells me the reason why my car was switched was a warning light came on when the car was taken back for detail. I’m thinking if this is true why didn’t Ken just say that and ask me to look over the car to see if it is what I want. I go to the service center a few days later because I want confirmation if there is in fact something throwing error codes on my car. The service center searched their system and did not have any records showing the car had been looked at for any issues. I would never recommend this dealership and I would especially advise you Ladies out there to channel your inner Forest Gump and run far, far away, these people are shadier than your Grandma’s favorite oak tree. More

Had my car scheduled for ervice with Technician Oscar Alas, who is always very nice and attentive. That's why I always schedule service with him. Any questions I may have about services whether scheduled Alas, who is always very nice and attentive. That's why I always schedule service with him. Any questions I may have about services whether scheduled or recommended, he always explains everything in detail. More