
Nissan of Lewisville
Lewisville, TX
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We have been bringing our Nissan to this location for service for about 5 to 6 years. We are always pleased with the service and how we are treated. I was helped with Oscar this last time, and have had h service for about 5 to 6 years. We are always pleased with the service and how we are treated. I was helped with Oscar this last time, and have had him several times before. Oscar is very customer service oriented and a pleasure to work with. The service department is “grade A”. More
The people were very professional and very friendly. Everything was done you said it was going to be done. I drove up and was immediately greeted and they mainly knew who I was and the part had already Everything was done you said it was going to be done. I drove up and was immediately greeted and they mainly knew who I was and the part had already been ordered and they double-checked on that again with the service department and showed me the waiting room and told me beforehand how long it would take. Plus they have a great shuttle service which I didn't use but I think more people should know about this. So from beginning to end a remarkable experience. And I can tell you that my other family members who go to Chevrolet and Ford have horrible experiences More
I went in to Clay Cooley Nissan just to test drive a couple vehicles. My sales guy Xriston was so great! . No pressure, no fast talk, just a great guy who answered my questions patiently and treated m couple vehicles. My sales guy Xriston was so great! . No pressure, no fast talk, just a great guy who answered my questions patiently and treated me like a friend. The entire process was smooth and easy. I have ALREADY recommended Clay Cooley to one of my church sisters. After visiting quite a few other dealerships I can definitely say Clay Cooley is the way to go! More
My vehicle needed a simple emissions test. That may not seem like a big deal, but I know I will always get top notch service from Clay Cooley Nissan, and that is exactly my experience again t That may not seem like a big deal, but I know I will always get top notch service from Clay Cooley Nissan, and that is exactly my experience again today. Thanks again guys. More
Will and Oscar with Nissan Service in Lewisville were phenomenal when I brought my husband's car in for service the other day. I was there to get washer fluid and an oil change, and shortly after arrival phenomenal when I brought my husband's car in for service the other day. I was there to get washer fluid and an oil change, and shortly after arrival, Will came into the waiting room to ask if he could show me something with the car. Turns out a rodent had taken up residency in the engine block. Will then explained what needed to be done, and at my request, agreed to see if they could remove the nest right there. When he came back, he told me that the car also had a recall on a part that needed to be addressed. Ultimately, the visit I had thought would take about 20 minutes was three hours. But that was because Will (and later, Oscar) made sure that I received all the things I'd originally needed, plus the repair for the recall, plus they were able to get the nest removed and the engine block mostly cleaned out. And all of this was done as part of our warranty, free of charge. I cannot express enough how much I appreciated all they both did to get the car back in working order. We have always had good service here, but this was truly outstanding. Thanks, guys! You're awesome! More