Nissan of Lithia Springs

Nearly 5 hours for a oil change? Why bother making an appointment? Also I scheduled an oil change and tire rotation from web special, but tires were too low to rotate apparently so j Why bother making an appointment? Also I scheduled an oil change and tire rotation from web special, but tires were too low to rotate apparently so just did oil change. Paid double what the oil change special was as I didn’t ask if they had applied the alternate special since they changed the service. My fault, but representative of the level of service offered. None of this makes this a bad dealership or service center, it just fits the bill for the majority of “average” dealerships that have poor customer relations and confidence, when there are many genuinely good ones. More

This was a horrible experience. They lied to me about some of the things that needed to be completed. It was ridiculously hard to get in contact with anyone and I still haven’t spok They lied to me about some of the things that needed to be completed. It was ridiculously hard to get in contact with anyone and I still haven’t spoken to anyone regarding the services that were or were not done. No one has returned my calls. I don’t even know if the work was completed because they never ask for payment and they never told me what services they performed on the car. Not to mention, the car was there with them for over a week. I had my car towed from the dealership to another location and I still don’t know what services were performed on the car .. i approved one of the services and I’m waiting for Christ or a supervisor to let me know what they did. No one will call me back . I’ve sat on hold for long periods of time and I requested a Supervisor to call me . I was told that they were short staffed and someone will get back to me. Days later, I’m still waiting. My experience was very poor!!!!! More

I had a great buying appearance with Jessica. She listen to my needs and challenges to make the car buying experience great for me She listen to my needs and challenges to make the car buying experience great for me More

Great Customer Service provided by the Nissan Lithia Springs Team. The representatives are always professional and courteous. Springs Team. The representatives are always professional and courteous. More

Took care of what I needed to have done in a timely manner thank you manner thank you More

Fast service and a great customer service experience as always can't complain at all always can't complain at all More

This dealership is very nice, very clean and the workers are always available to help. I definitely love how they keep up with the customer benefits and apply them when needed! are always available to help. I definitely love how they keep up with the customer benefits and apply them when needed! More

Very slow moving and the steal stuff for inside your car when it’s been returned to you, did like service they are always busy and over crowded. I have no choice but to take my car to prevent from warranty when it’s been returned to you, did like service they are always busy and over crowded. I have no choice but to take my car to prevent from warranty void More

Had a good experience with sales associate Sherrian. She did an exceptional job getting me into the car I wanted. However I’ve had issues with eve car a day after which lead me 6o come to the dealership She did an exceptional job getting me into the car I wanted. However I’ve had issues with eve car a day after which lead me 6o come to the dealership 4-5 different times out of my distance. The first two times they did not perform service but now that I’ve had several conversations they’re making arrangements, they said that they will cover most of it but expect me to pay half of one of the services which is a problem for me. We will see More

Everyone involved was helpful and help me achieve my goal of purchasing my first new vehicle. of purchasing my first new vehicle. More