Nissan of Lithia Springs

I was pleased that my car was checked out the issue was correct it and give it to me back within at least 45 minutes. Excellent service thank you. correct it and give it to me back within at least 45 minutes. Excellent service thank you. More

communication amongst crew is very limited. they weren’t on the same page when it came to anything, had a hard time reaching anybody due to “nobody being at their desk” when i called every hour on the hour. on the same page when it came to anything, had a hard time reaching anybody due to “nobody being at their desk” when i called every hour on the hour. More

Very good customer service, technicians get the job done well & efficiently. Overall a great experience at Nissan Lithia, my 350z is back on the road 😎 well & efficiently. Overall a great experience at Nissan Lithia, my 350z is back on the road 😎 More

Went through Nissan at-home, their new online car purchasing tool which states "get real pricing on your vehicle of choice". Was looking at a brand new 2021 Versa, found one at Nissan Lithia Springs, purchasing tool which states "get real pricing on your vehicle of choice". Was looking at a brand new 2021 Versa, found one at Nissan Lithia Springs, was prepared to buy cash and no trade in. Set up an account with Nissan web site and expressed an interest in the specific car (by VIN #). The web site confirms the price of $18,072.33 including discount, license and registration and tax and provides me with a "locked certificate" showing total price owed. There is a disclaimer in very small writing that "sales price subject to change without notice". I confirm that the car is available at dealership and arrange to go in to test drive. Arrange to meet Wendy who apparently isn't a real person but an internet bot and deal with the first salesperson who greets me. Car isn't ready to drive despite confirming my appointment twice by text and email. They add some gas and off we go on a short drive. Car's fine, go back into the showroom and then presented with the final bill. $21,114.34 - an increase of nearly 17%. Talk with sales rep who states that they low ball these offers just to get us into the dealership. Then talk with Manager who says the total offer was from Nissan USA web site and not Nissan Lithia Springs web site and therefore they don't have to honor it. Total scam. If I could give zero stars I would do. More

The name of the service person that I dealt with last name Brennan it’s with him several times and I really like him he’s honest dependable and explained everything to me name Brennan it’s with him several times and I really like him he’s honest dependable and explained everything to me More

I dropped my car off at 9am I didn't leave until 1pm. Service was really slow. Nobody came to tell me my car was ready, I had to ask. So I was still waiting while my car was ready. Service was really slow. Nobody came to tell me my car was ready, I had to ask. So I was still waiting while my car was ready. More

Kayla (svc rep)seemed very unorganized, possibly new. She walked back and forth more then anything else. I arrived at 8am left after 1pm. NOT GOOD walked back and forth more then anything else. I arrived at 8am left after 1pm. NOT GOOD More

Appreciate the willingness to take me to place of meeting while they work on my car while they work on my car More

Ever time I come I have to wait at least 3 n a half hours and that’s before they start on my car, what’s the use of having an appointment time.............. and that’s before they start on my car, what’s the use of having an appointment time.............. More

The experience was excellent. Curtis and the staff are always beyond exceptional. I was informed step by step while awaiting my car. My car was ready in a timely manner. The waiting room was well kept. Sn always beyond exceptional. I was informed step by step while awaiting my car. My car was ready in a timely manner. The waiting room was well kept. Snacks and cold bottles of water is provided free of charge. I would definitely recommend family and friends. Thank you.😊 More