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Nissan of Lithia Springs

Lithia Springs, GA

3.9
4,286 Reviews

811 Thornton Rd

Lithia Springs, GA

30122

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4,286 Reviews of Nissan of Lithia Springs

October 01, 2022

I was greet when I arrived and the service was great. When my car was ready I was called. More

by DTAYLOR201713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casateli Small
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Dtaylor201713, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2022

I had a pretty decent experience. However, I believe that the diagnostic should be more thorough for $99 dollars. More

by NZIe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wright
Oct 06, 2022 -

Nissan of Lithia Springs responded

Nzie, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2022

Good customer service Good work and everything is so relaxing that's why I respect More

by DECLINED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips, Chester Ashley
Oct 06, 2022 -

Nissan of Lithia Springs responded

Declined0, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

October 01, 2022

Getting oil change takes three hours with an appointment. .makes you don’t want to go there More

by Tonyaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Byron Fullove, Ron Stone, Jaye Davis
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Tonyaboo, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact Ron Stone (770) 674-6080 so we can work towards a resolution. We look forward to hearing from you.

October 01, 2022

No sense of urgency and poor communication. Unprofessional at all levels. Need to review their processes to meet customer satisfaction. Gap analysis needs to be performed in order to implement More

by tjnsoto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the service guys name begins with a c awful!!, Ron Stone
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Tjnsoto1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone us at (770) 674-6080. We look forward to hearing from you.

October 01, 2022

Very, helpful and professional! Got me a car that I wanted and a very great deal, thank you so much Nissan Of Lithia Springs!!! More

by Jamauria Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Bryant, Solomon Ibharalu
Oct 05, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

Informed when car was in and out of shop. Informed of inspection findings. Professional and nice. More

by MASONDAUNTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 02, 2022 -

Nissan of Lithia Springs responded

Masondaunte, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

This dealership let me know never shop here again promises made to make the sale and resended .I came in with my on financing when it was time to go I could not take the vehicle because of seatbelt r More

by Gary Davis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Gary Davis, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Ron Stone our service manager us at your earliest convenience at (770) 674-6080.

September 30, 2022

Don't remember person who did paperwork for my check in. He was very courteous and professional. Would recommend. More

by TLHOWSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 06, 2022 -

Nissan of Lithia Springs responded

Tlhowse, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

The sales team was good but the financing department are borderline committing fraud. I provided my own loan approval documents from my bank. When we signed the final documents I noticed the finance rate wa More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN MCCLENDON
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi James, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact our General Manager Delvin Richards at (770) 674-6080 so we can work towards a resolution. We look forward to hearing from you.

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