Nissan of Lithia Springs

The guy who checked me in was great. The guy that checked me out was great. My issue is that I called to check on my car three times and no one would give me an update or call me back. A The guy that checked me out was great. My issue is that I called to check on my car three times and no one would give me an update or call me back. After I left a lady from the rental department rudely called me telling me I owed her money when I didn’t. More

Great customer service. . Bud in the service dept is excellent. They are courteous from the initial phone call to picking up the vehicle. . Bud in the service dept is excellent. They are courteous from the initial phone call to picking up the vehicle. More

Very courteous staff and aim to please or accommodate my expectations. Destiney and Nick were able to satisfy all my questions. expectations. Destiney and Nick were able to satisfy all my questions. More

Very professional rep by the name of Daniel explain everything to my understanding and care. everything to my understanding and care. More

Danny was awesome and the waiting area was really nice. I was very comfortable while I waited for my car. They made it worth waiting . I was very comfortable while I waited for my car. They made it worth waiting . More

Attentive, but lost my key. 1st time couldn't find problem, 2nd time thought they'd fixed it but had to return 3rd time 1st time couldn't find problem, 2nd time thought they'd fixed it but had to return 3rd time More

They got my car in on time and kept me up on what was going on with my car. Service person was excellent to work with. going on with my car. Service person was excellent to work with. More

Always an amazing experience. Thank you, most of the advisers are great and keep you informed. Thank you, most of the advisers are great and keep you informed. More

My experience with Nissan was not a pleasant one. The first sign of trouble was I received the wrong paperwork. Then they fixed a part on my car that did not need to be fixed so when I got my car ba The first sign of trouble was I received the wrong paperwork. Then they fixed a part on my car that did not need to be fixed so when I got my car back, it was doing the exact same thing as when I took it in. So I took my car back and after a couple of weeks they finally found out that it was my transmission which is what I told them in the first place. Mind you my car was there for a week before I heard anything from them and I had to call to get an update. They did give me a rental on them for the screw up so ill give them that. But they had my car for almost a month with very little communication. To sum it up, I will never use them again More

I purchased my car from this dealership. I take it here for servicing. This dealership is the closest for me. Everyone is very friendly and professional. On my last visit, the professional m I take it here for servicing. This dealership is the closest for me. Everyone is very friendly and professional. On my last visit, the professional mistook another person for me. He approached the person, and addressed them by my name. When I spoke up and asked them if they were looking for me, he totally disregarded me as if I had not spoken. I have never experienced this before; however, I did not appreciate it in the least. The dealership should instruct the customer service representatives to announce "Mr/Ms your car is ready"; this will alleviate mistaken identities. More