Nissan of Lithia Springs

I had a pleasurable experience when I arrived for an oil change. I was greeted promptly by a worker who asked me if I had any questions/ concerns regarding vehicle and if I water to drink and or something change. I was greeted promptly by a worker who asked me if I had any questions/ concerns regarding vehicle and if I water to drink and or something to eat. While waiting for oil change I was looking at the autos on the lot when approached by Salesman Jon W who was very professional, kind and knowledgeable about the cars. He spoke to me about the cars I was interested in took me on test drive and I found myself purchasing a vehicle. Nick C and Andrew were very helpful as well they walked over all the features of the vehicle and helped me down load the app and was just a pleasure to be around. Everyone at the dealership was vey kind and helpful. I had a wonderful experience overall. The only bad thing was the paperwork that was printed out didn’t have adequate amount of ink and as a result much of the wording is difficult to make out. I was told I would get another print out when I visit the facility again and I trust that the salesman will honor their word. More

Sales rep was ok. Finance man was not. I did not finance anything. I wrote a check for the full amount. While signing the documents he asked me if I really had the mon Finance man was not. I did not finance anything. I wrote a check for the full amount. While signing the documents he asked me if I really had the money in the bank. I have a net worth of over 4 million dollars. Looks can be deceiving. Won’t be shopping or recommending there I can promise. More

I always bring my car to Nissan of Lithia Springs for service. They are knowledgeable and friendly and my service is always completed fast! service. They are knowledgeable and friendly and my service is always completed fast! More

This place is so awesome they took great care of my needs the customer service is awesome. the customer service is awesome. More

I dropped my vehicle at 8 am and it is now 3:30 pm. I still don’t have my vehicle or an update on the service. Horrible customer service when I called to speak with someone on an update. I keep getting I still don’t have my vehicle or an update on the service. Horrible customer service when I called to speak with someone on an update. I keep getting told that a message will be relaid but again, NOTHING! More

Got me in and out. They worked very diligently to get my service completed and I had a very nice service advisor named Trey! They worked very diligently to get my service completed and I had a very nice service advisor named Trey! More

Really good job on servicing cars and there really nice and polite, super cool people at the dealership and polite, super cool people at the dealership More

Daniel was amazing honestly. He got me RIGHT in for a quick battery change at five pm when most of their techs had already gone home and he changed my battery himself after seein He got me RIGHT in for a quick battery change at five pm when most of their techs had already gone home and he changed my battery himself after seeing i had my two small children with me! He truly saved my day and I’d recommend him and this location. My car will always get serviced here. More

I couldn't get in touch with anyone about my car before I scheduled to see if a part was in stock. Left emails and sent messages through call center. Short staffed so I couldn't get in touch with anyone re I scheduled to see if a part was in stock. Left emails and sent messages through call center. Short staffed so I couldn't get in touch with anyone regarding the estimate so they could work on my car. My second estimate said 38$ when it was actually $100. Chad was helpful. He gave me a discount and also double checked my tires bc my estimate did I needed four new tires and I do not. Chad saved it. The guy who checked me in was at fault but he was also working very hard to keep up the slack. More

The customer service was great! The line to get checked in was long but it moved swiftly and someone came down the line and told us they would have us checked in soon and they did. The line to get checked in was long but it moved swiftly and someone came down the line and told us they would have us checked in soon and they did. More