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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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February 28, 2022

The service department was very friendly. They greeted me with smile a and when it was time for me to leave they went over everything and asked if i had any questions. Great service!!! More

by COURTNEYAKPAN93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 03, 2022 -

Nissan of Lithia Springs responded

Courtneyakpan93, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

February 28, 2022

Nissan had my car from November 23, 2021 until February 25, 2022 and still did not fix the original issue. After an accident my car’s buttons did not work (ie. push to start, lock button, trunk etc). When More

by EVAUGHN1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bud , Ron Stone
Mar 24, 2022 -

Nissan of Lithia Springs responded

Evaughn1993, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

February 28, 2022

They don’t let the service dept. know what available for their customers. That’s why the customers don’t get what they deserve. More

by FOSTER942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Stroud, Andrew Shaw, Byron Fullove, Ron Stone
Mar 24, 2022 -

Nissan of Lithia Springs responded

Hi Foster942, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6080 so we can work towards a resolution.

February 28, 2022

I was in awe meeting most employees that were friendly, professional, and Consistency with updates. More

by R G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 03, 2022 -

Nissan of Lithia Springs responded

R G, thank you for your kind words and this wonderful review!

February 28, 2022

Great service. Repair completed ahead of schedule. Only difficulty was loaner car too small and smelled like smoke. More

by MARK_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq was great to work with
Mar 03, 2022 -

Nissan of Lithia Springs responded

Hello Mark_25, we appreciate you taking the time to leave us this feedback.

February 27, 2022

Honestly, I wish I could rate it based off of each employee. Since I cannot my overall experience was one star. After everything I experienced this was my first Nissan and definitely my last. More

by Tamara Bumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad (Great), Ron Stone, Paul Phillips
Mar 14, 2022 -

Nissan of Lithia Springs responded

Tamara Bumper, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Nissan Of Lithia Springs

February 27, 2022

Very good service. Friendly and nice. The amount of surveys you have to complete after your service is ridiculous. More

by DCOLEMAN410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Mar 03, 2022 -

Nissan of Lithia Springs responded

Hello Dcoleman410, we appreciate you taking the time to leave us this feedback.

February 27, 2022

I been using this dealership ever since I moved to Georgia and the customer service has always been great. Thank you More

by YANNICKJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 03, 2022 -

Nissan of Lithia Springs responded

Yannickjames, your wonderful feedback and rating mean a lot to us.

February 26, 2022

Didn’t have to wait too long…job done on time and that is very good to me .thank you More

by ROSALINDACASTILLOLAMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Feb 27, 2022 -

Nissan of Lithia Springs responded

Rosalindacastillolamery, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

February 26, 2022

Easy to make appointments. Comfortable waiting room. Frequent updates as to when the services will be completed. Courteous and knowledgeable customer service representatives. More

by jswms6304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Mar 03, 2022 -

Nissan of Lithia Springs responded

Jswms6304, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

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