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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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February 25, 2022

Great job very professional very informative explained what needed to be done and finished in less than 30 minutes More

by GPIERCE380
Recommend Dealer
Yes
Employees Worked With
PEDRO MARQUEZ-RECALL SPECIALIST
Feb 27, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 25, 2022

My overall experience at this location was exceptional starting with Chad who was patient and extremely helpful with ensuring I completely understood the services and invoice provided. I would also like t More

by DELORESPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Fullove
Feb 27, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

February 25, 2022

Great service. Only problem is that I had to wait 2 days for my car. More

by KRISTOBIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Feb 27, 2022 -

Nissan of Lithia Springs responded

Hello Kristobias, we appreciate you taking the time to leave us this feedback.

February 25, 2022

Great experience,fast work explained everything in great detail vacuumed my car great customer service More

by VIKINGS5052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Feb 27, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2022

Nice people. Really caring and answered all questions asked in a friendly manner. Keep up the good work. More

by capricorn2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Feb 26, 2022 -

Nissan of Lithia Springs responded

Capricorn2124, thank you for your kind words and this wonderful review!

February 24, 2022

No issues presented, visit went better than expected and was completed in a timely matter. More

by F.EMANUEL127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 26, 2022 -

Nissan of Lithia Springs responded

F.emanuel127, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

February 24, 2022

Service department was efficient and helpful. I love taking my car to Nissan of Lithia Springs for Service. More

by KELLEY.HALEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cas
Feb 26, 2022 -

Nissan of Lithia Springs responded

Kelley.haley66, your wonderful feedback and rating mean a lot to us.

February 24, 2022

Would not return calls, charges I for diagnostics that I shouldn't be charged for. Poor customer service, poor recommendations. More

by DEBBIEMESSINA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Stroud, Ron Stone, Paul Phillips
Mar 13, 2022 -

Nissan of Lithia Springs responded

Debbiemessina60, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

February 24, 2022

The customer service was excellent friendly staff and they definitely kept you up to date on the progress of your vehicle More

by CHERIS692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Ceslete
Feb 26, 2022 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us!

February 23, 2022

The advisor Chris Price was very rude and disrespectful. He hung up in my face and kept over talking me when I was trying to explain the situation with my vehicle. The dispatch person name Naomi helped me More

by SMITHRA2617
Recommend Dealer
No
Employees Worked With
Naomi , Ron Stone
Mar 13, 2022 -

Nissan of Lithia Springs responded

Hi Smithra2617, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron our service manager at (770) 674-6080. We look forward to hearing from you.

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