Back

Nissan of Lithia Springs - Service Center

Lithia Springs, GA

not yet
rated
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

Sort by
January 20, 2022

Professional staff that work with the customers to ensure the service they came is done right and they are satisfied. The wait time wasn’t long and I was informed if my car needed something elsewhere done to More

by ALVINSHEPARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jan 22, 2022 -

Nissan of Lithia Springs responded

Alvinshepard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

January 20, 2022

This dealership is excellent when it comes on to service. There vehicle service advisors are very professional and knowledgeable . the technicians are excellent. More

by GORDONHOUSE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jan 24, 2022 -

Nissan of Lithia Springs responded

Gordonhouse28, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

January 20, 2022

My experience here is alwaysAmazing, friendly and My experience here is always Amazing, friendly and clean. Will always reccomend this place to family and friends More

by RAYGATLING
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jan 24, 2022 -

Nissan of Lithia Springs responded

Raygatling, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

January 20, 2022

It seems the service department is on the turn around with the new staff and management. More

by Pricefamily1618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Price , Ron Stone
Jan 24, 2022 -

Nissan of Lithia Springs responded

Hello Pricefamily1618, we appreciate you taking the time to leave us this feedback.

January 20, 2022

Oil compressor froze up. Hood not closed and latched properly, opened on the way home. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Feb 12, 2022 -

Nissan of Lithia Springs responded

No2, it's upsetting to hear that your experience was anything but stellar. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6080 so we can work towards a resolution.

January 20, 2022

For me personally, I always feel as though the communication is sub par at best. I feel distressed when I bring my car for service. More

by ELLSWORTH.QUINTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jan 24, 2022 -

Nissan of Lithia Springs responded

Hello Ellsworth.quinton, we appreciate you taking the time to leave us this feedback.

January 19, 2022

Service is outstanding. Very friendly. They get you in and get you out in a timely manner. More

by MKIRCKLAND0962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Jan 21, 2022 -

Nissan of Lithia Springs responded

Mkirckland0962, we're happy to hear you had such a positive experience with our team!

January 19, 2022

I have had at least 3 bad experiences with this service dept and don’t trust anything about Nissan of Lithia Springs. This is sad because I bought 2 cars (my 2018 & my daughters 2021 w/service contract). More

by CARDITTA COOK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kayla, Bud & Chad (service history). No dealings with Paul or Ron., Byron Fullove
Feb 05, 2022 -

Nissan of Lithia Springs responded

Hi Carditta Cook, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience call Ron Stone (770) 674-6080.

Feb 05, 2022 -

CARDITTA COOK responded

I received a call from someone (of undetermined authority) earlier this week “whaling to make things right”. Afterwards there is a call to schedule service. I’m really not sure what I am to except at this point, what my level of responsibility is in “making things right” in this serve appointment, or how I feel about the current events after 4/5 surveys answered. But I welcome the opportunity to meet and discuss my experiences with the service department, both Auto Nation & Nissan of Lithia Springs management.

January 19, 2022

It was really good and I will continue to bring my car there Thank you More

by NIGIELSPRUILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jan 21, 2022 -

Nissan of Lithia Springs responded

Nigielspruill, we are so happy to read such a great review about Nissan Of Lithia Springs!

January 19, 2022

This dealership and services are superb! Every time I visit here I always feel welcomed! More

by MRCEDY08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Jan 21, 2022 -

Nissan of Lithia Springs responded

Mrcedy08, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

...
125
...