Nissan of Lithia Springs - Service Center

Busy as xxxx but they seem to have a good system in place to serve customers to serve customers More

Worst experience ever! I towed my car in, explained what was wrong with my car and a diagnostic needed to be done because the car has been sitting for about a year, which it’ll run but won’t move after awhi was wrong with my car and a diagnostic needed to be done because the car has been sitting for about a year, which it’ll run but won’t move after awhile. Long story short, I purchased a battery and they told me to pick up my car and nothing was wrong with it, without a diagnostic. They never did a diagnostic and I ended up towing my car back home. Also, they had my car over a week. They don’t call you back, never give an update and the advisor Josh ignores calls and acts as a mechanic. I literally had to send someone up there to explain what was going on again. Nissans customer service is just horrible. They need to do better. More

Reps are knowledgeable and honest. Service was completed as agreed upon and cost was affordable. as agreed upon and cost was affordable. More

This dealership has really helpful service advisors. They recommended the necessary services on my vehicle and my service was completed in a timely manner. recommended the necessary services on my vehicle and my service was completed in a timely manner. More

I scheduled recall service for two separate recalls, only one was completed. Apparently the service department was missing a USB needed to complete the second job. I’m currently having issues that started im one was completed. Apparently the service department was missing a USB needed to complete the second job. I’m currently having issues that started immediately after vehicle was serviced for the first recall. The control center is failing to operate Bluetooth from phone even though it says it’s connected. This needs to be corrected, as it’s causing issues with phone calls and music play. This has not been a good experience for me. More

Josh made sure my truck was fixed properly and I was safe coming to and from work. He kept me in the loop the entire process. coming to and from work. He kept me in the loop the entire process. More

Great customer service! Shayla is awesome. She provided me excellent customer service. She was awesome me excellent customer service. She was awesome More

I was very unhappy after the 3 days. that service department kept my car and returned to me in worse condition then they received it!! Nothing was repaired & I was told they needed to order parts for department kept my car and returned to me in worse condition then they received it!! Nothing was repaired & I was told they needed to order parts for it to be corrected. It’s been 13days now & still no service… WOW More

Excellent experience. I was in and out of the service department within the hour. The staff was nice and upheld the up most customes service standers. department within the hour. The staff was nice and upheld the up most customes service standers. More

They were Clean and fast. Very proficient, detailed services that would be performed on my vehicle. services that would be performed on my vehicle. More