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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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August 04, 2021

Bud did a really good Job of communicating with me during my visit. He went above and beyond to make my experience awesome. I will be back again. More

by NORMAN.MONTGOMERY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud
Aug 06, 2021 -

Nissan of Lithia Springs responded

Hi Norman.montgomery7, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

They were fast efficient they helped to figure out what I needed and gave me some very good options on how to get it done before I head off to college More

by John McLeod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Aug 06, 2021 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

August 04, 2021

Awesome service! I would recommend anyone to work with Curtis as a service advisor. Very helpful and determined to help and guid the customers needs More

by JOANIEJOJO2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis C.
Aug 06, 2021 -

Nissan of Lithia Springs responded

Joaniejojo2020, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2021

Shaq was great, she made sure I was kept informed and went above and beyond to make sure I was taken care of. Need more her More

by BPUGH72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaquonna
Aug 06, 2021 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Nissan Of Lithia Springs

August 04, 2021

Have pretty bad experiences with the last few service advisors you my opinion not being truthful about work being done my last two visits terrible More

by ERICDOUGLASWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis /Chad /james, Ron Stone
Oct 12, 2021 -

Nissan of Lithia Springs responded

Hi Ericdouglaswilson, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

August 04, 2021

Worse customer service I have received in a while . There was only one service person who helped me with my problem. My truck was there a week and never put on the dynastic machine More

by MRSC0PPER_96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Oct 12, 2021 -

Nissan of Lithia Springs responded

Hi Mrsc0pper_96, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6080 so we can work towards a resolution.

August 04, 2021

Great customer service and affordable,the service advisor keep in touch. The tires and alignment was on point. They even dropped me off at home after I left my vehicle over night More

by ROBERTMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Aug 06, 2021 -

Nissan of Lithia Springs responded

Robertmily, we're happy you found our staff to be so supportive during your experience here at Nissan Of Lithia Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Very unhappy with the communication. Everything was sent by text and it was impossible to get anyone on the phone. Calls were routed to someone off site who couldn’t get them on the phone either. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Oct 12, 2021 -

Nissan of Lithia Springs responded

Noemail3, we're disappointed to hear of the negative experience you had at our location. We hope to be of service to you again in the future. Best wishes, Nissan Of Lithia Springs

August 03, 2021

With the limitations that COVID has placed on some service departments, I like that I was able to get in on the day that I needed without any problems. There were tons of service appointments availabl More

by melpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Aug 23, 2021 -

Nissan of Lithia Springs responded

Hello Melpro, we appreciate you taking the time to leave us this feedback.

August 03, 2021

Thank you for forwarding me to Mr.Ellis and Pro Body shop. He did a Great job on my repairs good teamwork Mr.Ellis. Thanks! More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Aug 23, 2021 -

Nissan of Lithia Springs responded

No2, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

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