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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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August 03, 2021

I brought my car in “showing service engine soon.” I had my car service to repair this problem one year ago. I paid $4,000.00. This problem is back. My car is old but well taken care of. I only have $136,0 More

by ROSALYN.DALLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Cortijo
Aug 23, 2021 -

Nissan of Lithia Springs responded

Rosalyn.dallas, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

August 02, 2021

My door is still broken after having my car for two days i have to climb in my passenger seat just to get inside the car More

by NASIRMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Oct 12, 2021 -

Nissan of Lithia Springs responded

Nasirmom, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2021

I always love going to this location. The staff is always so nice and the service is fast!! I will continue to go to this location More

by NIKKI022608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solange
Aug 23, 2021 -

Nissan of Lithia Springs responded

Nikki022608, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

August 02, 2021

Overall visit was good. Selenge was very helpful and knowledgeable. She took her time explaining the process. Fast wait time than I anticipated which is a plus. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selenge
Aug 23, 2021 -

Nissan of Lithia Springs responded

Anthony, we are so happy to read such a great review about Nissan Of Lithia Springs!

August 02, 2021

Had bad services didn't fix the problem told me that they couldn't fix it take it to body shop body shop said thay don't fix it More

by ZORCHU6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Oct 12, 2021 -

Nissan of Lithia Springs responded

Zorchu6, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6080 so we can work towards a resolution.

Oct 12, 2021 -

ZORCHU6 responded

I had to go to a outside resource and they found the problem i think they didn't want to fix my car or they didn't know how to it was a easy fix i think for the dealership to tell you they cant find the problem on the car they specialize in i will not buy another Nissan i am very unsatisfied customer

August 02, 2021

Nissan dealership is amazing it’s like family if you go over there they would make sure they look for the best option for you. More

by KINGEDWINS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Budd
Aug 23, 2021 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us!

August 02, 2021

Nobody could not contact me about my car. After about 50 times and leaving a message, I got my car. Nothing was done. Poor service More

by STACEYA.EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Oct 12, 2021 -

Nissan of Lithia Springs responded

Staceya.evans, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope you are willing to give us another chance. Please reach out to us at (770) 674-6080 so we can work towards a resolution.

August 02, 2021

A very good dealership to go get you a Nissan from I got a oil change and they ask me would you like to trade your car for a new one More

by ccoleman 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Aug 23, 2021 -

Nissan of Lithia Springs responded

Ccoleman 5, thank you for your kind words and this wonderful review!

August 02, 2021

The person who helped me with the process of buying my automobile, Miss Palmer was very helpful. She was very cordial, friendly, helpful and knowledgeable. More

by Dente9154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Andrew Shaw, Byron Fullove, Ron Stone, Paul Phillips
Aug 23, 2021 -

Nissan of Lithia Springs responded

Dente9154, we are so happy to read such a great review about Nissan Of Lithia Springs!

August 02, 2021

My customer representative was excellent. She kept me informed the entire time that my vehicle was being serviced. She made sure my tires were aired properly as I requested. She was personable and she ha More

by TAILOREDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was an African American female that assisted me during my service.
Aug 23, 2021 -

Nissan of Lithia Springs responded

Tailoredp, thank you so much for the positive review!

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