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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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July 30, 2021

Very fast and helpful. Kept me up to dateKayla was Very fast and helpful. Kept me up to date Kayla was awesome. She very helpful Id recommend her to anyone for the great service.k More

by ADRIAN_DESJARDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla tucker
Aug 16, 2021 -

Nissan of Lithia Springs responded

Adrian_desjardin, thank you for your kind words and this wonderful review!

July 29, 2021

Excellent service from the time arrived. My service lady was awesome she provided attention to all my mechanical needs. Thanks again for all your help! More

by KISHAGIBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Black lady in service department
Aug 16, 2021 -

Nissan of Lithia Springs responded

Hi Kishagibson, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 29, 2021

My advisor was excellent. The wait time was ridiculous. It took over four hours to get a code. Your restrooms were dirty both days was there. It was actually the worst one I have been in at Nissan More

by GFW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Nichols
Aug 16, 2021 -

Nissan of Lithia Springs responded

Gfw0, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

I came in to get oil changed and the did it. They said I needed a air filter as well.. okay.. did that.. but they also told me that I needed front brakes and I didn't need front brakes.. ridiculous More

by antbz1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brennon Nichols
Oct 12, 2021 -

Nissan of Lithia Springs responded

Antbz1221, we truly appreciate your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 674-6080 at your earliest convenience to discuss how we can turn your experience into a positive one.

July 29, 2021

I rate my experience as good. I hope it stays like this because, last year it was the opposite. The customer service was good as well. More

by CHUNTA31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the guy name,who helped me when I was waiting on the service advisor. He was good. He kept me updated on the wait time.
Aug 16, 2021 -

Nissan of Lithia Springs responded

Hello Chunta31, we appreciate you taking the time to leave us this feedback.

July 28, 2021

Good consistent service. Nice people that made sure my car was taken care of same day. Definitely would recommend to others needing service on their cars. More

by RFLEMISTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Aug 16, 2021 -

Nissan of Lithia Springs responded

Rflemister1, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

July 28, 2021

The check in process wasn't courteous or professional, because the female that was checking in with the tablet: skipped me/my car to go to car behind me, which I think was her family/friend. She was tal More

by ladthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female up front
Aug 16, 2021 -

Nissan of Lithia Springs responded

Ladthompson, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and we are not pleased to hear that your experience here at Nissan Of Lithia Springs was exceptional! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2021

They were quicker than most dealerships Ive went to. The waiting room was very nice, had free snacks. Everything was easy to do, overall great place More

by NONY3236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Aug 16, 2021 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us!

July 28, 2021

Good service and quality service I enjoyed my Rouge good gas mileage and on long trips I fill up and travel like 350 and 400 plus miles More

by MRWATT505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw, Byron Fullove, Ron Stone, Paul Phillips, Solomon Ibharalu
Aug 16, 2021 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us!

July 28, 2021

Thanks to Brannen for getting me in for my service for oil change and tire rotation. Thank you also for checking the tire which had previously had a nail removed. I ended up buying a replacement tire but More

by KYSHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Nichols
Aug 16, 2021 -

Nissan of Lithia Springs responded

Hi Kyshannon, thank you so much for your positive comments about Nissan Of Lithia Springs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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