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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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June 11, 2021

My rating is an F/0/Fail. I had the absolute worst experience with the service manager, Ron Stone (sp?). Mr Stone was very rude and disrespectful. He even turned his back and walked away from me as I More

by RDWLLI8933
Recommend Dealer
No
Employees Worked With
Paul Phillips
June 11, 2021

The female who service me was Excellent, she portrayed her professionalism, with courtesy, knowledge and she was very prompt in quoting time & prices. She gave details of the building where to sit in ot More

by BRENDA DICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Selande Robinson
Jun 13, 2021 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2021

As usual service was beyond exceptional. I always appreciate my service advisor Selange Robinson, for being so personable and kind. I can't wait for my next visit. I know my vehicle is always in good More

by naricehap96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selange Robinson
Jun 13, 2021 -

Nissan of Lithia Springs responded

Hi Naricehap96! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

June 10, 2021

I have been a Nissan customer for a long time but the service has been getting ridiculously long. I should not take almost 3 hours for a scheduled oil change and tire rotation. More

by NERLIEALEXANDER112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis
Jun 12, 2021 -

Nissan of Lithia Springs responded

Nerliealexander112, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

June 10, 2021

Great customer service. I was in for an oil change and only there for an hour. Everyone was friendly. Having a service plan helps eliminate the cost. More

by JPFAUNTLEROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melady, Ron Stone, Paul Phillips
Jun 12, 2021 -

Nissan of Lithia Springs responded

We appreciate your positive review about your recent experience with us!

June 09, 2021

Everyone was nice & helpful, didn’t have to wait along time. The atmosphere was so relaxing, and the Manager Devin was great. I came in upset, and he was so sympathetic More

by tmomamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
Jun 12, 2021 -

Nissan of Lithia Springs responded

Tmomamiller, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

June 09, 2021

Great Customer Service very friendly and completed the work on schedule. They understood very well my circumstances and the need for urgent repair of my Vehicle. I highly recommend them for Service and sa More

by CARLDELANO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jun 12, 2021 -

Nissan of Lithia Springs responded

Carldelano3, we are so happy to read such a great review about Nissan Of Lithia Springs!

June 08, 2021

Customer service was great! The lobby was clean and staff was friendly and helpful with any questions I had concerning my vehicle an good experience. More

by GARRETTDEVONTEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Jun 08, 2021 -

GARRETTDEVONTEA responded

N/a

Jun 12, 2021 -

Nissan of Lithia Springs responded

Garrettdevontea, we are so happy to read such a great review about Nissan Of Lithia Springs!

June 08, 2021

Great customer service from Selange. Prices for services is extremely expensive it’s ridiculous. I called several times before my service for my brakes to find the price and no one would call me back with t More

by MARQUITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selange, Robinson
Jun 12, 2021 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2021

Knowledgable service advisor, friendly, efficient staff. Get the work done fast and efficiently. The cost for repairs is reasonable. Would recommend this dealership for service on vehicle. More

by PAHOLLIS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jun 12, 2021 -

Nissan of Lithia Springs responded

Pahollis54, your wonderful feedback and rating mean a lot to us.

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