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Nissan of Lithia Springs - Service Center
Lithia Springs, GA
3,234 Reviews
3,234 Reviews of Nissan of Lithia Springs - Service Center
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May 08, 2021
My service was excellent, everything was explained to me and my wait wasn’t long. If I could change one thing I would want the mask rule to be followed my employees abs customers and my wait wasn’t long. If I could change one thing I would want the mask rule to be followed my employees abs customers More
by shevelandl@gmail.com
Verified CustomerEmployees Worked With
Cole
May 07, 2021
I love this place good customer services . I had no issues very clean in the Dealership. My oil change went quicker than I excepted it. issues very clean in the Dealership. My oil change went quicker than I excepted it. More
by JAMILAROBINSON48
Employees Worked With
Ron Stone, Paul Phillips
May 07, 2021
I think Nissan is providing used parts and stating they are new. There is a sincere apprehension on my part that problems were created so that I would give up on my car and buy a new one. My tranny is stil are new. There is a sincere apprehension on my part that problems were created so that I would give up on my car and buy a new one. My tranny is still giving me problems. I don't think it was a tranny to begin with but just a clutch. If this is the best Nissan can do with a manual transmission they should give it up and make go carts. More
by Carol Ann Vasko
Employees Worked With
Ali needs to work at Wendys, Kevin Stroud, Ron Stone
May 07, 2021
The dealership is nice and clean. I love that they offer snacks while you wait. I would definitely recommend this Dealership. Keep up the good work. snacks while you wait. I would definitely recommend this Dealership. Keep up the good work. More
by scarterveal
Employees Worked With
Ron Stone, Paul Phillips
May 06, 2021
I was recommended upwards of $1,700 in ancillary services that were not necessary. This included a brake flush, which I actually performed AT THIS LOCATION on my last service in January. I asked the asso that were not necessary. This included a brake flush, which I actually performed AT THIS LOCATION on my last service in January. I asked the associate why this was offered along with several other items, and she stated it was based on my service history at this location. I then went to my glove box and pulled my last invoice from Lithia Nissan to present to her and the manager that I was recommended for service that had just been performed. The manager stated that she did not look at the history for the vehicle when recommending the services, that it was generated based on mileage. So I got two separate and conflicting answers for the same question. I am extremely upset. I am not one to just pay for a service because it's suggested, but I know that there are seniors and other individuals out there who would have paid for this and gotten a service they didn't need. And they would have just paid hundreds of extra dollars for nothing, as the dealership would never have caught this or explained it afterwards. Please take this seriously. I do not want anything free or discounted, but this is indisputable evidence of really shady business practices and your processes for recommending services need to be challenged and re-evaluated. Feel free to contact me if that's required. Thanks, Michael Gill 615-207-5280 More
by Supermike09
Employees Worked With
Ron Stone, Paul Phillips
May 06, 2021
Always the best service. Selange is always efficient, transparent, and consistent. I’m in and out with no issues. I will continue to have my vehicle serviced at Lithia Nissan transparent, and consistent. I’m in and out with no issues. I will continue to have my vehicle serviced at Lithia Nissan More
by Tiffani K
Employees Worked With
Selange Robinson, Uzziah Harris
May 05, 2021
Selange was great! She deserves a raise/ incentive something for her professionalism and customer service .the best experience I have had so far at this dealership besides buying my car . something for her professionalism and customer service .the best experience I have had so far at this dealership besides buying my car . More
by SCHABRAL
Employees Worked With
Selange , Ron Stone, Paul Phillips
May 05, 2021
Collin is my regular Service Rep when I take my car in and he's always AWESOME! I make sure that I only go when he's there because I know I'm 100% taken care of without question! and he's always AWESOME! I make sure that I only go when he's there because I know I'm 100% taken care of without question! More
by ML
Employees Worked With
Collin
