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Nissan of Lithia Springs - Service Center
Lithia Springs, GA
3,234 Reviews
3,234 Reviews of Nissan of Lithia Springs - Service Center
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Verified Customer
November 14, 2020
After declining most of the suggested services in the estimate I was given, I was charged $130 for a Diagnostic Check. I was ultimately charged $170 and only had an oil change on my car. When I called t estimate I was given, I was charged $130 for a Diagnostic Check. I was ultimately charged $170 and only had an oil change on my car. When I called to see if my car was ready to be picked up, after just an oil change, I was told my representative was off for the day and I wouldn’t get an update on my car until the next day when he returned. I decided to pick up my car anyways and it was sitting in the parking lot ready. With bad customer service and a $130 surprise diagnostic fee, I was disappointed with this Nissan experience. More
by T
Employees Worked With
Curtis Cortijo
November 13, 2020
Fred Foster is the absolute best! A customer service superstar! takes care of your needs efficiently and professionally; never get rid of Fred or you’ll be dead in the customer service area. superstar! takes care of your needs efficiently and professionally; never get rid of Fred or you’ll be dead in the customer service area. More
by CONTACTSBRITTANYLARDE
Employees Worked With
Fred Foster
November 13, 2020
Very friendly , it took longer than expected for and oil change scheduled a week out. Babe the next one will be much faster or I’m informed that it will take 2 or more hours. change scheduled a week out. Babe the next one will be much faster or I’m informed that it will take 2 or more hours. More
by Csminer
Employees Worked With
Ron Stone, Paul Phillips
November 13, 2020
Alexis is always nice and knowledgeable. Her customer service skills are impeccable. She always goes the extra step! Emmett also was very knowledgeable and gave great customer service. service skills are impeccable. She always goes the extra step! Emmett also was very knowledgeable and gave great customer service. More
by BROADY.RAVEN
Employees Worked With
Alexis
November 11, 2020
My sales person Ms.S. ROBINSON was awesome. She kept me updated on each step and very helpful. But you would think that being the dealership you would not have to order a transmission, you would have the updated on each step and very helpful. But you would think that being the dealership you would not have to order a transmission, you would have them in stock, it took a few days to get it in. Other than that my sales person was amazing. More
by BORABORA21
Employees Worked With
Ms S. ROBINSON
November 10, 2020
Upon my arrival to the service department I was met by service advisor Fred Foster who was courteous and professional and kept me informed during the service process service advisor Fred Foster who was courteous and professional and kept me informed during the service process More
by Klscott2009
Employees Worked With
Fred Foster
November 10, 2020
They have great customer service and very reliable. They stay in constant communication with you. They have a wonderful staff! I would definitely recommend them. stay in constant communication with you. They have a wonderful staff! I would definitely recommend them. More
by N2VELVET
Employees Worked With
Ron Stone, Uzziah Harris
November 10, 2020
This is my 4th nissan I always buy my cars from this dealership everyone there mostly know who I am and they. are so professional dealership everyone there mostly know who I am and they. are so professional More
by roena7
Employees Worked With
Will Washington, Byron Fullove, Ron Stone, Paul Phillips, Chester Ashley, Sam Douglas, Trayvain D. Morrell, Brennon Nichols
November 09, 2020
There are times this dealership disappoints me. However my last interaction was not. They provided prompt service. I appreciate the strict adherence to COVID 19 precautions. And I like the fact I was kept my last interaction was not. They provided prompt service. I appreciate the strict adherence to COVID 19 precautions. And I like the fact I was kept informed throughout the process. All in all, great job and thanks. More
by declined0
Employees Worked With
Ron Stone, Paul Phillips
