Nissan of Lithia Springs - Service Center

The service I expected was provided. The appt took a little longer than expected. Curtis was very helpful in getting me in and out in a timely manner. Would visit again. little longer than expected. Curtis was very helpful in getting me in and out in a timely manner. Would visit again. More

It was as usual an excellent experience. Selange was extremely helpful and knowledgeable. She was efficient and kind. I thoroughly enjoyed my experience with Nissan Lithia springs extremely helpful and knowledgeable. She was efficient and kind. I thoroughly enjoyed my experience with Nissan Lithia springs More

Have been a loyal customer since 2016... have been recieving TRASH service since 2018. Its 2020 and the service is still absolutely trash! Rod was horrible! Ron and Brittany were helpful! I called cor recieving TRASH service since 2018. Its 2020 and the service is still absolutely trash! Rod was horrible! Ron and Brittany were helpful! I called corporate to complain. More

Great experience, Very Good Customer Service (Selange Robinson)! I was able to make an appointment and get seen without a whole lot of delay. I got a courtesy ride from and back to the dealership while Robinson)! I was able to make an appointment and get seen without a whole lot of delay. I got a courtesy ride from and back to the dealership while my vehicle was being serviced. More

The worst experience I’ve had with a dealership and I will NEVER purchase here again! I will tell anyone I come in contact with to NOT go here! will NEVER purchase here again! I will tell anyone I come in contact with to NOT go here! More

This place is the worst place to take your vehicle...they add their prices up to double and did a very sloppy unfinished job...have to take it elsewhere to get it complete! add their prices up to double and did a very sloppy unfinished job...have to take it elsewhere to get it complete! More

I had an issue with a pre-owned vehicle with a Carfax. The service department corrected the issue at no charge to me. Thanks Ron Stone. The service department corrected the issue at no charge to me. Thanks Ron Stone. More

Whole experience of dealing with this place to repair my car was a nightmare to say the least. Rod was rude, unprofessional, uncaring, and they are flat out crooks. Go elsewhere unless you can afford to be car was a nightmare to say the least. Rod was rude, unprofessional, uncaring, and they are flat out crooks. Go elsewhere unless you can afford to be beat out of your money. I had my car towed for "no start" issues. I was advised by Rod that they would get to the "root" of the problem of why my car wouldn't start. He assured me that his techs would get it fixed. $715 later I was ASSURED that it was fixed so I picked up my car. 24 hrs later my car wouldn't start! Had it towed back to Nissan and was treated so bad I was in tears!! Im a woman that they got over on. Refused to give me a full refund because what they did was not only POINTLESS they neglected to do a "thorough check" the first time. Gave me half a refund like they were doing me a favor. The work that was done was basically a tune up / maintenance. My engine was "hydrolocked." They got it to start by removing the brand new spark plugs that I paid for a few months ago through Midas and replaced them with "factory" ones or so I was told because they were the better spark plugs. Turns out I needed a new engine altogether. Rod had the audacity to ACT like he was doing me a favor by puting the $715 towards a $3700 engine replacement. The trust was GONE! I had to ARGUE with Rod about being SCREWED over. His tech REFUSED to speak with me because he knew I knew that all he did was "bandaid" the problem the first time. Thats why it didn't start 24hrs after I retrieved my vehicle from them. Had it not been for my brother who portrayed to be my husband I wouldn't have gotten ANY of my money back. May YAH have mercy on these men's guiltless soul. More

I will ABSOLUTELY continue to drive forty miles out the way, for great customer service. Ron ALWAYS goes above and beyond, to make sure his customers return. way, for great customer service. Ron ALWAYS goes above and beyond, to make sure his customers return. More

Service writer was excellent !!! Costumer waiting area was cleaned, well stocked, and had 6 foot rule in place. Selange Robinson kept me informed while repairs were being completed. Gave me recommendation was cleaned, well stocked, and had 6 foot rule in place. Selange Robinson kept me informed while repairs were being completed. Gave me recommendations of services I was going to need in the very near future. More