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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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July 21, 2022

The service person was very busy. I was there for 8 hours. But great hospitality. More

by DAWALTON1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 23, 2022 -

Nissan of Lithia Springs responded

Dawalton1958, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 21, 2022

Overall, good service. Areas of improvement: 1) offer free car rental when you spend certain amounts (I spent 1,500 and received nothing), 2) offer discounts when custome More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 23, 2022 -

Nissan of Lithia Springs responded

David, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! We look forward to your next visit! Take care!

July 20, 2022

I would like for the technician to explain things better I feel I waste a lot of money on something that could have waited to be done thanks Brandon. A 😩 More

by gwendalestrozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon A.
Jul 20, 2022 -

gwendalestrozier responded

Just do better I needed my air conditioner fixed. I was a faithful customer there pull your records but not anymore. Need more technicians like the lady Shaq I don’t know her real name but she was excellent

July 20, 2022

The service I received was fantastic. Wait time was minimal, they had me in and out in no time. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

July 19, 2022

Service technician was kind and patient. I love the overall service that’s why I keep coming back!! Thank you Nissan Thornton Rd for providing exceptional service. I appreciate it!! More

by SCALESJ_24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 21, 2022 -

Nissan of Lithia Springs responded

Hi Scalesj_24, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2022

Excellent service. The lobby was clean and the snacks were the best. The staff who passed through the lobby was professional and made my wait a very pleasant one. More

by ATHORPE625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I need to send the correct names
Jul 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

July 19, 2022

Chad was the best and help out a whole lot. .I will be back if anything happens with my vehicle More

by CHELEBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in service department
Jul 21, 2022 -

Nissan of Lithia Springs responded

Hi Cheleball, thank you so much for your positive comments about Nissan Of Lithia Springs! We hope to see you soon!

July 19, 2022

This last experience at this specific location was actually quite enjoyable. I usually wait hours and my vehicle Is returned with oil on the seats. I feel like they listened, and were very professio More

by WELDEDUP79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 21, 2022 -

Nissan of Lithia Springs responded

Hi Weldedup79, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 18, 2022

The service department was asked to do the first service on my 2022 Frontier as I was passing through town. More

by Wood
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 21, 2022 -

Nissan of Lithia Springs responded

Hi Wood, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

July 18, 2022

Polish the process. Confusion and miscommunication within team members. Handling time would be improved. Excellent greeting. More

by DIXONARLYN
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jul 21, 2022 -

Nissan of Lithia Springs responded

Dixonarlyn, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (770) 674-6080 at your earliest convenience and we will do our best to resolve this with you.

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