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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

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3,234 Reviews

3,234 Reviews of Nissan of Lithia Springs - Service Center

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July 14, 2022

My appointment was 3:30 yesterday and I get there 2:45 , and I left 5:06 just oil change . It was the worst experience I got with Nissian service. When I get there no one came to assist me for like 30 m More

by SHERIFFSANNEH990
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Am not even sure of the names
Jul 15, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We are dissapointed to hear of your experience and will take this as an oppurtunity to improve!

July 14, 2022

The customer service is exemplary! Everyone is very welcoming and they keep you abreast of your service progress. I will not go anywhere else! More

by DENEENSMITH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 15, 2022 -

Nissan of Lithia Springs responded

Deneensmith17, thank you for your kind words and this wonderful review!

July 14, 2022

Very professional and Knowledgeable and explain everything very clear. Would recommend family and friends to the Lithia Springs service More

by HUNTER3245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon alexander
Jul 15, 2022 -

Nissan of Lithia Springs responded

Hunter3245, thanks for your praise and kind comments about our team.

July 14, 2022

I was greeted as soon as I arrived to the dealership. My wait was about one hour. More

by JAYBIRDTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 15, 2022 -

Nissan of Lithia Springs responded

Hello Jaybirdtm, we appreciate you taking the time to leave us this feedback.

July 14, 2022

Nissan of lithia springs is very efficient, they are also professional and communicative. Good representation of Nissan. More

by ERIC.REYNOLDS0923
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 15, 2022 -

Nissan of Lithia Springs responded

Eric.reynolds0923, your wonderful feedback and rating mean a lot to us.

July 14, 2022

Everytime I visit the dealership the service is superb! I would definitely do business again. More

by MRCEDY08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 15, 2022 -

Nissan of Lithia Springs responded

Mrcedy08, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

July 13, 2022

Everyone was super friendly and consistently kept me updated on my vehicle. There was also a july 4th barbecue for customers and staff that was awesome. More

by DJAUDAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 14, 2022 -

Nissan of Lithia Springs responded

Djaudain, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

July 12, 2022

Was told the service would take 90 minutes, but it ended up taking 2.5 hours. Dealers tried to sell cars or sell new loans to customers waiting for their cars to be serviced. I received an email indicating More

by RLPRTYBRWNEYES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Jul 14, 2022 -

Nissan of Lithia Springs responded

Rlprtybrwneyes, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 674-6080 so we can work towards a resolution. We look forward to hearing from you.

July 12, 2022

They always give quality service within a reasonable amount of time. They do it right the first time around and keep you informes of whats needed in the future without pressure to do it at right then. More

by VIJONES16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 14, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

July 12, 2022

They were professional and focused on providing the best service that was needed to take care of my issue and I would recommend this dealership to anyone for service. More

by KEITHNURIDDIN
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Jul 14, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Keithnuriddin, thanks for taking the time to leave a review.

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